Gathering, validating, and documenting business requirements while collaborating with stakeholders across business units to develop analyses and documentation.
Continuously evaluate, analysed systems requirements and maintain system processes.
Provide status reports to all relevant parties.
Create detailed documentation, including business requirements, functional specifications, process maps and user manuals.
Provide training and support to ensure successful adoption of new systems and processes.
Serve as a liaison between IT and the business to ensure that technology solutions align with business needs.
Perform any duties assigned by superior.
Requirements
Minimum of 3 years of professional experience in business analysis within the IT sector/FinTech, demonstrating a strong understanding of business processes and technology solutions.
Proficient in Microsoft suite, JIRA, ServiceDesk, Confluence
and LucidChart.
Knowledge in CRM, Payment System, API gateway and Microsoft S?L
would be added advantage.
Demonstrates strong communication skills, both written and verbal, facilitating clear and concise interactions with stakeholders at all levels.
Fluent in both English and Mandarin (written and spoken).
Job Type: Full-time
Pay: RM6,500.00 - RM8,000.00 per month
Work Location: In person
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