Job Description

If you are looking to excel and make a difference, take a closer look at us\xe2\x80\xa6

• Summary:

Assist the on-going system support, process reengineering and collaboration for business request within the business & corporate banking. This role report to the Manager, Front Office Management.

Responsibilities:

Loan Origination System (LOS)

Detail study for business user requirements and prepare necessary information, workflow required by management. Verify and confirm the requirement in Functional Specification Document (FSD);

Involved and work with vendors closely in all the project stages;

Engage business stakeholders, subject matter experts and technical consultants for business requirements;

Coordinating with other channel / third party system on the system integration requirement ie. HOST (AS400), BNM CCRIS submission, Credit Rating Evaluation (CRE), SIRON, etc with LOS stakeholders vendors to complete the request on time.

Involved in the Project Steering Committee meeting including writing minutes, etc.

Contact person for internal stakeholders, working group committee and vendors

Identify and analyze the impact of any business change or system change

Raise ITR, CER and any relevant documents / procedure for the project accordingly

Manage the UAT and regression testing with support team and working group committee

Support the issue after deployment and after system go live

Customer Relationship Profitability Model (CRPM)

Involved in building & enhancement of the CRPM projection for next 12 months template

Handle & facilitate CRPM report and data requirement to business users

Prepare the user requirement for vendors and verify the Functional Specification Document (FSD) given by vendor

Ensure that the root causes of application systems failures are identified and the appropriate actions /escalations are taken to prevent the recurrence.

To ensure the data abstract is correct and data position on schedule

Work closely with BIAU & vendor for requirements. Liaise with BIAU to ensure they get ready the data needed on time

Escalate to IT security admin or IT SME if there are any IT related issues regarding the system/access right.

Improve, streamline, and standardize business application support processes based on feedback

Requirements:

• Degree or above
• Minimum 3-5 years of relevant business banking operations
• Knowledge in Loan Origination Application, AS400, CRE, Microsoft PowerPoint, Excel andTE2000.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our \xe2\x80\x9cDigital at the Core\xe2\x80\x9d ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

Hong Leong Bank