Role Purpose: The British Council\xe2\x80\x99s English and Examinations Strategic Business Unit (E&E) includes a significant business client base. It is part of our commercial strategy moving forward for the evolving Corporate English Solutions division to professionalise and develop our approach and to grow this income stream. CES Business Development Executives (BDE) will play a key role in supporting and driving the commercial growth of sales to corporate clients by: identifying and connecting with potential new clients (prospecting) responding to potential new opportunities and enquiries (lead management) capture and manage data to help build insight around our corporate audience and the sales and marketing effectiveness of our corporate business (business data and intelligence) Main accountabilities but not limited to the following: Prospecting Uses target profiles and business intelligence to identify potential clients (prospects) Makes initial contact with prospects Share resources and content to present our products, services to nurture prospects and establish interest and intent. Ensures new leads are captured in CRM appropriately. Lead Management Responds to all inbound corporate enquiries from within the assigned sales territory Ensure a response within an agreed Service Level Agreement. Provides appropriate information on British Council products and services Undertakes basic needs analysis with new enquiries, to establish intent and assess opportunity size and type. Qualifies new leads based on a global framework to establish sales Opportunities. Passes qualified opportunities to Country/Cluster B2B Sales Mgrs. Maintains regular contact with the client until a Lead is either converted to an Opportunity or closed. Business data and intelligence Captures and manages client data in CRM and other business systems. Responds to CRM workflows relating to leads that have been assigned. Contributes to reporting on sales, service and marketing activity. Review data sources with colleagues to identify opportunities to improve performance Managing self and others Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards Role specific knowledge and experience: Essential 3+ years of customer management/ business development experience Familiarity with Salesforce or use of similar CRM Proficiency in Microsoft office programs Desirable Sales related experience in large sectors (e.g financial services, media, pharmaceuticals tourism etc) Further Information: Contract Type: Fixed Term Contract, 2 years Location: Kuala Lumpur, Malaysia Requirements: Candidates must have the right to live and work in the country in which the role is based. Having Diploma or above or equivalent in a relevant subject or discipline English level at C2 speaking & writing and good knowledge in local language as well Interested candidate may also submit their application via British Council career webpage. Link as below. https://careers.britishcouncil.org/job-invite/37334/
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise.
Bachelor\'s or Equivalent