Business Development Executive
Penang, Malaysia
Job Description
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Job : Retail Banking
Primary Location : Asia-Malaysia-Penang
Schedule : Full-time
Employee Status : Permanent
Posting Date : 09/Mar/2023, 11:04:01 PM
Unposting Date : Ongoing
RESPONSIBILITIES Business
- Source for prospective clients (Personal, Priority and Business Banking) for mortgage loans through alliance tie-ups such as real estate agents, mortgage brokers, developers & lawyers.
- Understand client needs for mortgage financing, structure proposed solution and close the sale further to credit approval.
- Understand and uncover client\xe2\x80\x99s other financial needs and refer relevant retail and wealth products
- Working alongside EB and segment team to include Mortgage offers as part of corporate offers as part of cross-sales activities.
- Ensure adherence to concerned policies including on call reports, appointments with customers and pipeline management to ensure timely completion of end to end mortgage process.
- Conduct regular scheduled visits and develop constant engagement with all dealers, developers and mortgage brokers aligned to country engagement model and strategy.
- [Reference the processes for which the role is responsible under the ORF as 1st & 2nd line; for executing / completing, and for supervising]
- Ensure a full understanding of the risk and control environment in area of responsibility
- Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation \xe2\x80\x93 As per country requirement].
- Country Client Acquisition, Country Relationship Business Banking and Employee Banking teams
- Ensure that prospects and existing customers are clearly communicated about the bank charges/terms and conditions.
- Ensure \xe2\x80\x9cCustomer Due Diligence\xe2\x80\x9d requirements as prescribed by the bank are duly adhered to. All the legal and compliance guidelines provided by the bank are adhered to.
- Data confidentiality and secrecy norms of the bank are fully adhered to.
- Ensure that all applications (Account opening forms or loan application form) are being cross-checked prior to submission
- Ensure that sales process prescribed by the bank is fully adhered to.
- Ensure full awareness of all policies related to Mis-selling etc., & comply the same.
- Maintain complete and detailed knowledge of all the assigned products
- Maintain accurate and up to date activity records.
- Minimum diploma or degree holder
- Local regulatory requirements for certification/accreditations where required
- Preferably have previous experience in service, sales and prospecting in banking/non-banking industries
- Completion of Day 1 Readiness program as mandated for role
- Completion of mandatory e-learning modules as mandate by Bank and specific to role
- Good command of spoken and written language required for the role
- Spot Opportunities
- Solve Problems
- Take the Lead
- Build Resilience
- Collaborate
- Communicate
- Deliver Sustainably
- Achieve Results
- TECHNICAL COMPETENCIES
- Manage Conduct
- Manage Risk
- Prospecting
- Client Pitching
- Account Planning
- Products Core \xe2\x80\x93 Mortgage, Personal Loans, Cards & CASA
- Entry \xe2\x80\x93 Investment, Insurance and Channels
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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Job Detail
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Job IdJD912515
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPenang, Malaysia
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EducationNot mentioned