Job Description

We are representing our client, an international logistics group, in search of Sales & Operations Managers for the Northern Region (based in Penang)

The Manager oversees the overall performance of the branch, with a dual focus on operational excellence and sales growth. This role is accountable for delivering efficient logistics services, meeting sales targets, maintaining high customer satisfaction, and ensuring profitability. The Branch Manager leads the team in daily operations, drives new business opportunities, and strengthens relationship with existing customers.

:

1. Sales & Business Development

Develop and execute branch sales strategies to achieve or exceed revenue and profitability targets. Develop sales team, identify new business opportunities in logistics, freight forwarding, warehousing, and distribution. Maintain strong relationships with key clients to retain and grow accounts. Collaborate with the sales team to prepare proposals, pricing, and service solutions. Track sales performance, prepare forecasts, and implement corrective actions when needed.
2. Branch Operations Management

Oversee daily logistics operations, including transportation, warehousing, customs clearance, and distribution. Ensure service delivery meets customer expectations in terms of timeliness, accuracy, and cost effectiveness. Monitor operational KPIs and drive continuous improvement initiatives.
3. Team Leadership & Development

Manage, coach, and motivate both sales and operations teams to achieve performance goals. Conduct performance reviews, set targets, and create development plans for staff. Foster a collaborative and customer-focused branch culture.
4. Financial Management

Prepare and manage branch budgets, ensuring cost control and profitability. Review financial reports regularly and take corrective measures to improve performance. Oversee billing, collections, and credit control processes.

Job Requirements:

Minimum Diploma/Degree in any field. Minimum 5 years working experience in Freight Forwarding Logistics experience in leading sales growth. Fluent in English, both oral and written. Able to converse in Mandarin is an added advantage. Computer literacy - Microsoft Office. Ability to identify potential market segments. Sales experience in related FMCG environment/ Modern Trade / General Trade with managing people experiences.
Job Type: Full-time

Pay: RM10,000.00 - RM15,000.00 per month

Work Location: In person