Job Description

Company DescriptionPublicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world\'s third largest communications group in the world.With more than 80,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity and technology. We have continued on that journey with the 2019 acquisition of Epsilon to further scale our data led offering and provide true momentum to our clients own transformation. This model, with a country led approach, is called the \xe2\x80\x9cPower of One\xe2\x80\x9d and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation. It breaks down the silos between Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health making them work seamlessly and efficiently to help clients transform marketing and business at scale. Never has our vision and drive for Power of One been as demonstrable as in the role of the Global and Regional Client lead.The Publicis Groupe is a brand led organisation powered by data driven global Practices and has our clients at the absolute core of our business. The role of a RCL is essential for driving growth, for understanding and leading our clients own transformation through delivering the true scale our agencies capabilities. A RCL sets the vision, builds a culture of collaboration and curates a team of experts from our whole Groupe to deliver on that promise. They are true leaders with responsibility for revenue, profitability and leading the relationship with our clients. We could not be more committed to delivering excellence and we articulate our approach to that as the following;Clients Come First; The entire Publicis Groupe transformation was designed to put clients at the center of all we do. Their needs and objectives drive the solutions we provide in order to help them win and grow.We are Seamless; We have created the powerful role of the Regional Client Leader. One person who acts as one point of access and one point of accountability to tap an 80,000-deep pool of talent - free from silos, legacy, and convention.We are Frictionless; We have unified P&Ls and removed all operational barriers that enable true collaboration.We are Modular; The core benefit of our new organization is not only in the depth and range of capability but, more importantly, in our ability to configure situationally; the ability to configure around individual client needs and an open architecture to plug & play world class partners when needed.Modularity is critical as it enables a future proof way for this organization support innovation now and keep pace the changes that show no sign of stopping. We are United; By fusing together our creative, intelligence, and technology expertise, we are able to provide clients with transformative ideas and consumer experiences, unlike any other agency or holding company in the marketplaceWe are seeking a dynamic and experienced Business Director to lead and oversee business and operations at our production hub. The ideal candidate will be responsible for managing business strategies, optimizing operational efficiency, and driving growth and profitability. Communication excellence in negotiations and in depth understanding in business and strategy is crucial. The Business Director will work closely with senior management to align business objectives in tandem with company goals.The Business Director reports directly to the General Manager of the agency\'s production hub, Prodigious Malaysia and will work closely with the senior suits and team members across the department and agency to embed behaviors and actions that unite agency organizations in focusing on revenue growth and managing clients as assets of the business. The rightful candidate will be managing the client servicing team within Prodigious and oversee overall agency\'s clients.KEY RESPONSIBILITIES

• Develop and implement business strategies to achieve the production hub\'s goals.
• Lead strategic planning processes and ensure alignment with overall PDG and Groupe\'s vision.
• Identify and pursue new production related business opportunities to expand the hub\'s market presence.
• Oversee daily production operations to ensure efficiency and productivity is optimal.
• Implement best practices and innovative solutions to streamline production processes which includes agility, speed and along with precision and accuracy.
• Develop and manage the production budgets with innovative strategies in mind resulting in smart costings and financial measures.
• Monitor financial performance and implement cost control parameters.
• Prepare regular financial reports for senior management and stakeholders.
• Lead, mentor, and motivate a team of managers and staff.
• Foster a collaborative and positive work environment.
• Oversee talent acquisition, development, and retention to build a high-performing team.
• Maintain strong relationships with clients, suppliers, and stakeholders
• Address client needs and ensure high levels of client satisfaction.
• Develop and implement business development plans.
• Monitor competitor activities and adjust strategies accordingly.
• Identify potential risks and develop mitigation strategies.
• Ensure that the production hub adheres to health and safety regulations.

• Must be able to provide comprehensive planning and have the understanding of production focused business models.
• Be able to convince clients through solid production business and financial acumen.
• Ability to effectively listen to clients\' requests and needs and use it as advantage to curate clients requests into effective solutions.
• Possess a broad understanding of ever evolving industry to identify opportunities for improvement and subsequent implementation of plans.
• Must be an excellent communicator, be present to clients and speak well with good sense of business and strategy knowledge.
• Ability to establish and facilitate effective working relationships with all levels of agency personnel with varied personalities while holding professional presence.
• Ability to gain an in-depth knowledge of client\'s business needs and workflow and navigate agency organizational structures in order to understand issues and facilitate resolution.
• Strong process/project management skills with the ability to manage and multitask at any given point in time.
• Ability to quickly identify root causes of issues, fix, organize and prioritize multiple project and tasks deadlines.
• Ability to effectively assign responsibilities to team members to maximize resources and track those delegated actions to completion.

• Bachelor\'s degree in business administration, management, marketing or a related field (Master\'s degree preferred).
• English as first language is a must. Other languages/dialects will be a surplus.

• Minimum of 8-10 years of experience in a senior management role, preferably within the production or advertising industry.
• Proven track record of successfully managing business operations and driving growth preferably in a related production or agency field.

• Results-oriented with a strong focus on achieving goals.
• Innovative thinker with a proactive approach to problem-solving.
• Strong ethical standards and integrity.

Publicis Groupe