Job Description

Captalent Consulting is an established human capital solutions company providing a range of services that enhances the human capital value of its clients. Our client is an established F & B chain for over 25 year and will be launching of a new pastry F&B brand. They are currently looking for a candidate who is passionate about pastries, restaurant operations, brand building and developing sales strategies to fill the following positionBUSINESS MANAGER(Based in Midvalley, Kuala Lumpur)We are looking for candidates in the F & B industry wirh working experience in pastry and bakery operations and in new outlet opening and brand launchingJob SummaryThis role offers an exciting opportunity to lead brand plans and operations, monitor trends, optimize resource allocation, and shape brand image. This position will work closely with management on the launching of a new pastry F&B brand. The success of the flagship outlet will come with growth opportunities within the company.Responsibilities

• Responsible and entrusted with planning new pastry outlet concept and monitor renovation, conducting market research to execute growth strategies,
• Involve in development and implement portfolio roadmap including pastry product range, brand build, pricing and affordability.
• Update the stakeholders on the status of pastry brand operations and challenges.
• Oversee pastry outlet operations, providing guidance and direction to outlet team on meeting sales target and service demands.
• Ensuring optimum team morale and productivity by providing outlet team with sufficient training and support.
• Develop operation procedures, tracking finances, controlling resource allocation (including manpower and inventory) and ensuring the operation meets the necessary compliances (i.e. food safety, quality and service demands).
• Your work will directly impact the success of the brand and contribute to achieving company-wide growth objectives.

Requirements

• Holds a Bachelors in Pastry & Bakery, Culinary, Hospitality, or Hotel/F&B Management, along with 4-5 years of experience in managing F&B outlets in a specific area, territory, or region.
• Strong business acumen to oversee operational costs and budgeting of the flagship and subsequent outlets.
• Strong communication skills to liaise with various stakeholders and other departments that are supporting the brand launching. High level of collaboration across various teams within the organization is expected.
• Preferably candidates with experience of pastry and bakery operations and in new outlet opening and brand launching.
• Travelling required within KL (planned outlet location) & Petaling Jaya (HQ)

Salary RM6,000 - RM9,000, to commensurate with experience. Position reports to the Operations Manager

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