Business Operations Analyst

Kuala Lumpur - Petaling, Selangor, Malaysia

Job Description


Areas of Interest

Data & Analytics

Location(s)

Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia, Petaling Jaya - Selangor - Malaysia

PURPOSE OF ROLE:

Under general supervision, assist customer in evaluate and implement regional strategic and value-added programs. Conducts analysis of operations including program assurance and improvement. Perform benchmarking and metrics reporting regarding account-level KPI\'s.

PRIMARY ACCOUNTABILITIES:

Improvement program and analytical work of the account. Ensure harmonized process is developed and followed

OTHER RESPONSIBILITIES:

Timely and accurate reporting of regional balance score card

Capture value generation savings for client and incentive for the account

Conduct alignment training on client process with all affiliates

Perform analysis using set of maintenance history data and come up with useful ideas which potentially generates cost savings and efficiencies

Work closely with country affiliates and ensure all client required reports are generated on time

Review and validate accuracy of information provided by country affiliates

Review capital project progress and report to CBD if there any follow up needed from in-country

Produce report from CMMS system such as SQL, crystal or maximo

Verify post implementation of data upload in the system to ensure accuracy

Update work procedure documents when needed

KEY PERFORMANCE INDICATORS:

Value generation savings

Accurate and timely reporting

Process documents

Post upload accuracy

RELATIONSHIPS:

Reporting to Customer Business Director, works closely with client regional manager. Close working relationship with regional team and affiliate account managers.

REQUIREMENT PROFILE: (Qualification / Knowledge and Skills Required)

Strong knowledge in analytical work

Strong aptitude in Microsoft application especially Excel

Education:

Bachelor Degree in Business Administration or equivalent

Experience:

Able to use analytical tools such as pivot table, v-lookup in excel and come up with meaningful presentation

Language:

Excellent English written and verbal communication skills required

Computer skills:

Microsoft Word/Power Point/Excel.

Supervisory skills:

Not required. However must be able to work with the team from various countries and ensure provide meaningful support

Need to work ODD hours:

Yes

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry\'s most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

CBRE

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Job Detail

  • Job Id
    JD905369
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur - Petaling, Selangor, Malaysia
  • Education
    Not mentioned