Call Center Executive (6 Months Contract )
Kuala Lumpur, Malaysia
Job Description
MohonKelayakan
- Fresh graduates with Degrees / Diplomas are encouraged to apply
- SPM with 2 years of Call Center/ CS Experience
- Good command of English and ability to interact with all levels in the organization.
- Must willing to sign contract for 6 months if selected for the position
- Willing to work Shift hours
- Immediate Joiners
- To provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking needs and inquiries.
- To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals.
- To efficiently and effectively resolve customer issues, ensuring their satisfaction and retention.
- To accurately record customer interactions and transactions while maintaining confidentiality and data security.
- To adhere to all banking regulations and policies to ensure the integrity and security of customer accounts and transactions.
- To work collaboratively with team members to achieve customer service goals and provide seamless support
- Working hours - 8 am to 11 pm (Rotational 9 Hours shift between this time)
- 8 off days per month
- Training will be provided for 3 weeks
- Banking Industry
Maukerja
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Job Detail
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Job IdJD1056788
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned