Job Description

We're seeking passionate individuals to deliver exceptional customer service and build strong client relationships. You'll assist customers with their banking needs, provide tailored solutions, and foster trust through effective communication.

Job details:

Handle a high volume of inbound calls from local and international customers Manage customer expectations, answer inquiries and assist with issues Upsell bank products and services

What you need to succeed:

Proficiency speaking in English Customer-focused mindset with strong interpersonal skills. Resilience, adaptability, and tech-savviness to thrive in a fast-paced environment Ability to work on rotational shift

Benefits

: Health, dental, and optical insurance, professional development, annual increment and bonus

Job Types: Full-time, Permanent

Pay: Up to RM4,000.00 per month

Benefits:

Dental insurance Health insurance Vision insurance
Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

This is 24-hour rotational shift. Can you work on a night shift if required? Interview slots are on-site, are you able to attend interview ASAP on Tuesday or Thursday?
Work Location: In person