- Manage large amounts of inbound and outbound calls in a timely manner - Follow communication \xe2\x80\x9cscripts\xe2\x80\x9d when handling different topics - Identify customers\xe2\x80\x99 needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call center database in a comprehensible way
Maha Mas Medic Services Sdn Bhd (MAHAMAS) is the largest in private ambulance service provider in Malaysia. Founded in 2004 with one ambulance, we have grown to 25 units of an ambulance as the demand for our service grew, becoming a leader in this industry. We specialized in an on-site ambulance and medical standby for high-risk industry including construction, manufacturing plant, oil & gas. Our entrusted clients are from various sectors including Sepang International Circuit Sdn Bhd, Bank Negara Berhad, Malaysian Airports Holdings Berhad, Desaru Development Holdings, Radifleet Sdn Bhd, Columbia Asia Hospitals, Texas Instrument, NXP Semiconductors, and KPJ Healthcare Berhad. We have received various awards and recognition including Gold Award in the 8th MOSPHA OSH National Awards, and SME Entrepreneurs Business Awards 2019 as the Most Recognized SME Private Ambulance Services. Rest assured that MAHAMAS is a strong and stable company and shall be a good platform of responsible employer and paymaster. Thank You.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent