Job Description

About Delivery Hero:

Delivery Hero is a leading global online food ordering and delivery marketplace with number one market positions in terms of restaurants, active users, and orders in more countries than any of its competitors across 40 countries in Europe, the Middle East & North Africa (MENA), Latin America and the Asia-Pacific region. Delivery Hero also operates its own delivery service in 200+ high-density urban areas around the world. The Company is headquartered in Berlin and has over 21,000 employees. For more information, please visit www.deliveryhero.com

About foodpanda:

foodpanda is dedicated to bringing food lovers around the world their favorite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 100,000 partner restaurants in more than 325 cities across 13 Asian and Central European countries globally. foodpanda is active in Bangladesh, Cambodia, Hong Kong, Laos, Malaysia, Myanmar, Pakistan, Philippines, Singapore, Taiwan, Thailand, Romania and Bulgaria. It belongs to Delivery Hero, worldwide leader of the food delivery industry. For more information visit www.foodpanda.my

About the Role:

We are looking for a Campaign Manager to be based in Bangsar South, Kuala Lumpur. This role will be reporting to the Head of Advertising & Partnerships. Our department is responsible for the sale of advertising solutions within the foodpanda ecosystem to external partners and help them meet their targets of market-share, awareness, usage and new customer acquisition.

In Advertising & Partnerships team, we are disrupting the online and offline advertising space by offering a full suite of high impact and visibility solutions to help our non-restaurant partners reach out to over 15M registered customers across east and west Malaysia.

Responsibilities:

Responsibilities include, but are not limited to:

• Documentation

• Maintain accurate Campaign documentation and proof of marketing
• Execution and measurement

• Work together with inventory owners across different departments and teams to coordinate and launch the campaigns.
• Set up campaign, traffic and launch digital & offline advertising campaigns.
• Track, measure and optimize live campaigns pacing & performance in order to deliver customers
• KPIs and ensuring recurring business

• Identify issues and escalate them to relevant stakeholders for resolution
• Coordinate closely with Business Development and Account Management teams to ensure issues are handled in a timely manner.
• Generate during and post campaign reports
• Analysis

• Analyze supply inventory VS existing campaigns and advise campaigns feasibility
• Provide End of Campaign reports on performance and KPI achievement as well as suggestions for optimization of results in future campaigns.

• At least 3 years of working experience in the online advertising technology space with digital campaigns management.
• High attention to detail, and good organizational skills, with an understanding of optimization, levers, troubleshooting & testing approaches across different digital campaign objectives.
• SQL knowledge
• Comfortable working with tight timelines

• Good communication skills
• Excellent internal and external stakeholder management.
• Passionate and excited about advertising technologies.
• Strong analytical mindset to analyze raw data, draw insights and develop actionable recommendations.
• Able to translate business needs into technical requirements and vice versa.
• Background in fast-paced, entrepreneurial, startup/tech environments would be an advantage.

Foodpanda