Job Description

Department: KL COE Campaign Services

Reports To: Campaign Services Manager (KL COE)

Summary:

The Campaign Services Executive is a key role within the Campaign Services team at the Kuala

Lumpur Center of Excellence (KL COE), responsible for end-to-end management of creative asset clearance, production orders, traffic instructions, and distribution for advertising campaigns. The role serves as a liaison between clients, creative agencies, media agencies, and internal global teams, ensuring seamless campaign execution across multiple media platforms using the XR platform.

Key Responsibilities:

Account Management:
Manage multiple client accounts, acting as the primary contact for campaign service delivery.

Gather campaign details from clients, brand teams, creative agencies, post-production houses, and media buying agencies.

Traffic Management:
Prepare and distribute traffic instructions through the platform. Synthesize campaign data to generate accurate and timely traffic orders. Training will be provided on the XR platform.

Clearance & Compliance:
Coordinate closely with global clearance teams to ensure all campaign materials comply with local broadcast standards and clearance requirements.

Production & Distribution Orders:
Create and manage production orders (e.g., captioning, encoding) and distribution orders in the platform, ensuring accurate instructions are included.

Campaign Estimation & Billing:
Generate traffic estimates for existing and potential clients. Ensure timely tracking and reporting of billables for accurate monthly invoicing.

Workflow & Prioritization:
Prioritize urgent tasks within dynamic client workflows while managing high volumes across various industries and markets.

Cross-Regional Collaboration:
Collaborate with regional teams in Canada, London, and other COEs to support a globalized operations model.

Project Participation:
Support additional projects or duties as assigned by leadership to drive operational excellence and innovation.

Requirements:

Relevant experience in Advertising, broadcasting, Production, or related industry Familiarity with the broadcast TV/Radio landscape and broadcast traffic procedures Experience in client servicing and stakeholder communication Knowledge of media buying tools and clearance/talent rights is a benefit.

Skills & Tools:

Proficient in Microsoft Word, Excel, and/or Google Workspace equivalents Strong organisational, multitasking, and time management abilities High attention to detail and quality control Comfortable with fast-paced, deadline-driven environments
Job Type: Permanent

Pay: RM5,000.00 - RM8,000.00 per month

Experience:

Post Production: 4 years (Preferred) broadcast traffic: 4 years (Preferred) Client servicing: 4 years (Preferred)
Work Location: In person