Job Description

About us Excelerate is a skills transformation organisation that equips workforces with future skills. We learn organisations\' and individuals\' future skills needs, design learning solutions covering a breadth and depth of skills, and deliver empowering and transformational learning experiences. We believe skills are vital to thriving in an evolving workplace landscape. 400+ organisations are powered by technology talent trained by Excelerate in data, coding, 5G, UX design, cybersecurity, product management, and other skills. We have also helped nearly 2,000 individuals upskill and reskill to remain relevant in the future economy. We partner with leading global talent development organisations to deliver industry-recognised learning programmes. Collectively, our partners have trained and certified 700,000+ individuals in 20,000+ organisations globally. About the role As a Career Success Associate, your responsibilities will encompass project management, conducting research and identifying potential partners, establishment of strategic partnerships with diverse employers, and engaging closely with Excelerate\'s learners. Your key responsibilities Learners\' career success Resume review and revision: Assist learners in reviewing their current resume and providing constructive feedback Job search strategy development: Collaborate with learners to develop an effective job search strategy Application assistance: Support learners in completing job applications by offering insights on addressing potential gaps in their employment history or other challenges they may face during the application process Interview preparation: Conduct mock interviews with the individual to help them practise and refine their interviewing skills Networking guidance: Advise the individual on building and leveraging their professional network to discover job opportunities Strategic partnerships Research and identify potential partners: Conduct market research to identify companies that align with Excelerate\'s goals, values, and target audience Outreach and relationship building: Initiate contact with potential partners through various channels such as email, phone calls, or networking events Collaborative opportunity assessment: Work closely with potential partners to identify areas of collaboration and mutually beneficial projects Partnership agreement negotiation: Collaborate with Legal and Business Development teams to negotiate and finalise partnership agreements Ongoing partnership management: Once the strategic partnership is established, proactively manage and nurture the relationship. Regularly communicate with partner organisations to monitor progress, address any issues, and identify opportunities for expansion or improvement. Learners\' community & alumni Alumni database creation: Establish a comprehensive database of alumni by collecting contact information, employment details, graduation years, and other relevant data Communication and engagement strategy: Develop a communication plan to regularly engage with alumni and keep them informed about relevant news, events, and opportunities Alumni events and reunions: Organise regular alumni events, both online and offline, to provide opportunities for networking, knowledge sharing, and reconnection. Plan reunions, career fairs, guest speaker sessions, and industry-specific workshops to facilitate alumni engagement and collaboration. Alumni mentoring and volunteer programs: Create mentoring programs that connect alumni with current learners or recent graduates, allowing them to provide guidance, share experiences, and support career development Continuous monitoring and milestone tracking: Implement a system for monitoring alumni milestones and achievements. Regularly track their career advancements, professional accomplishments, awards, and notable contributions to their fields. Alumni feedback and surveys: Conduct periodic surveys or feedback sessions to gather insights from alumni regarding their experiences, suggestions for improvement, and areas of interest. Use this feedback to shape future programs, events, and initiatives that align with alumni expectations and foster a stronger sense of community. Administrative Assist in the coordination and execution of daily operational activities, ensuring timely completion and adherence to quality standards Maintain and update organisational databases, spreadsheets, and records to ensure accurate and up-to-date information is readily available Prepare reports, presentations, and documents as required, with a keen eye for detail and accuracy Track and monitor learners\' job progress, milestones, and deadlines, providing regular updates to the operations team Assist in the development and implementation of streamlined administrative processes and systems to enhance operational efficiency Coordinate with internal departments and external stakeholders to gather information, resolve issues, and ensure effective communication flow The ideal candidate Holds a Bachelor\'s degree in Education or a related field specialising in teaching, learning or training Comes with a minimum of 1 to 2 years of related working experience (internship and volunteer work counts) A genuine interest to work in a startup environment and passionate about improving learners\' employability to have a better career Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiar with database management systems Excellent written and spoken command of English and Malay Exceptional listening, consultative, stakeholder management, and influencing skills Proactive problem-solving abilities and willing to take initiative to improve processes Good attention to detail Collaborative attitude, and able to effectively deal with ad-hoc challenges, remain calm in pressing situations, be flexible with last-minute changes, and maintain a positive attitude Highly adaptable with a growth mindset Able to think outside the box and come up with innovative solutions

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