Job Description

Key Responsibilities

• Will be under billing development team and report to team lead and program manager
• Will be assigned service requests that require development in billing system, development detail will be provided by team lead
• Open to give advice to team lead if the development detail given is not correct or any better solution/approach
• You shall complete development within the timeline given by team lead
• Development should be done with unit test, to ensure it is working as per requirement and solution from billing system perspective
• Inform change coordinator upon development completion
• Facilitates UAT and QA team during the testing phase
• Attending defects during UAT phase, by discussing the fix with team lead and ensure fix provided within the agreed timeline
• Informing team lead if encounter issue during development and testing phase
• Handover development detail to Ops team before deployment
• Deploy the changes into production without issues
• Support production live testing and facilitate PVT team
• Continue learning and pickup new technologies from learning portals, forums, and internal knowledge sharing

Person Specifications

• 03 years of experience and above in related field (Telecommunication)
• Bachelor's degree in Computer Science, Computer Engineering, Telecommunication engineering or other related field
• Computer Literacy: UNIX/PL SQL/JAVA/Switch/C++ command skills Microsoft Office Suite
• Language: Proficient in English and Bahasa Malaysia
• Teamwork character as successful projects are realized through appropriate management of people/team
• Possess a good sense of urgency since SRs/USs need to be prioritized accordingly
• Strong in problem solving
• Positive minded, confident, flexible, and adaptable
• Hands-on experience of billing system configurations, ability to write CRLs
• Hands-on experience in managing LINUX/UNIX
• Knowledge of C++, Python to write code level changes for Huawei CBS Platforms
• Qualified in managing/supporting daily billing system Operational issues
• Deep understanding of CAP, DCC, SS7, SMPP, VOIP, Sy,Gx and Gy interface
• Deep understanding of billing system call, data flows and ability to run and understand Debug logs for issue handling
• Understanding of different billing system modules i.e Debt Collector, AR, GL
• Understanding of Integration of billing system modules with 3rd party systems
• Ability to understand the billing system related Impact assessments and work closely with team lead to advise alternative approaches if a better way to implement the solution is available

Skills Required