Chat Support
Job Description
Responsibilities:
Handling customer complaints and troubleshooting issues with products or services
Following up with clients or customers web chat or email to check that they're still satisfied with their purchases or services received
Accessing databases to retrieve account information for customers
Letting customers know about additional products or services that might benefit them
Escalating queries and concerns when necessary
Updating customer records following each contact
Job Type: Full-time
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
Health insurance
Opportunities for promotion
Professional development
Language:
Mandarin (Required)
Work Location: In person
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Job Detail
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Job IdJD1382719
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned