Claim Officer

Shah Alam, Selangor, Malaysia

Job Description


  • At least 1 year(s) of Insurance Claim processing working experience in Insurance Company would be an advantage
  • Very meticulous and pays strong attention to details
  • Comfortable with administrative work
  • Strong team player who is willing to help out with other teams
  • Quick learner and can quickly have a strong understanding of the company\'s platform
  • Strong command of English and Bahasa Malaysia
  • Fresh graduates are welcome to apply
Responsibilities
  • Process and review claims within the terms and conditions of coverage and within specified authority limit & benchmarks (TATs/SLA);
  • Manage customer feedback, enquiries and complaints through salesforce and other channels both promptly and effectively within designated timelines whilst providing a feasible resolution through established departmental processes and procedures;
  • Work closely with the Finance team on the reimbursement and transfer of money to relevant department.
  • Assist the Customer Care team on administrative tasks as part of the services provided to customers.
  • Manage administrative task assignments within the team to ensure all tasks are attended.
  • Provide support to clients in terms of reporting, handling clients\' inquiries and issues via support tickets.
  • Prepare reports and presentations with statistical data, as assigned
  • Process Billing payment
  • Assist and handle ad-hoc task assigns by Management.
Benefits
  • Flexi Working Hour
  • Shuttle Van (LRT to Office)
  • Insurance Coverage
  • Medical Claims
SkillsAttention to detailImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1059096
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned