Job Description

Claims Examiner- Travel

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Claims

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

About the role

What you need to know:

Accountabilities for the role:

• Handle Travel claims according to claims handling guideline

• Communicate effectively and professionally with internal and external customers

• Achieve a minimum of the quality and quantity targets

• Carry out all services in a professional manner demonstrating a high degree of quality and accuracy at all times.

• Identify potential risks (possibility of fraud case) and to ensure the company operates in the most efficient manner possible, reducing transactional costs and risks to the business.

• Carry out your accountabilities and objectives within the framework of AIG\'s procedures, policies and processes

What we\xe2\x80\x99re looking for:

Requirement

• Knowledge of Claims processes and procedures. Self-motivated and able to work under pressure with a high level of responsibility.
• Effective time management with the ability to multi-task and prioritize to meet varying tasks and deadlines.
• Strong verbal and written skills.
• To work with integrity, able to work independently or as part of a team to achieve personal and business objectives.
• Good numeracy, literacy and attention to detail.
• Able to self-reflect/ analyze, actively seek feedback to identify strengths and personal

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission \xe2\x80\x93 creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to . Reasonable accommodations will be determined on a case-by-case basis.

Functional Area: CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Malaysia Insurance Berhad

AIG