Client Engagement Specialist Up To 3.8k December Intake

Kuala Lumpur, Malaysia

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Responsibilities:

Handle incoming calls and resolve any bank products / services.
Sign up customers for I-Banking for ease use of online banking.
Maintain contact records to reflect latest information.
Reduce requests and complaints turnaround.
Promoting SCB current promotion / information to customer before end call.
Maintain accuracy of information given to customers.
Have high awareness levels on KYC and Anti-Money Laundering Policy.
Probe & identify financial needs on service calls and pitch relevant solutions in line with customer charter.
Ensure all sales pitches are made without any mis-selling.

Requirements + Benefits:

Able to join on December Intake
Location Bukit Jalil
Permanent Job SCOPE
Able TO WORK UNDER 24/7 SHIFT - (5 days/week & 9hrs/day \xe2\x80\x93 including 1hr break)
Fresh Graduates are aceeptable.
Fully work from Office
SALARY UP TO RM3000-RM3800
Min 2 years\xe2\x80\x99 experience in customer service or call centre background
Excellent English
Good benefits working under banking Industry (Salary revision every 3 \xe2\x80\x93 6 months)

Job Type: Full-time Salary: RM3,000.00 - RM3,800.00 per month Benefits:

Schedule:

Supplemental pay types:

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