Clinical Specialist

Malaysia, Malaysia

Job Description


Work Flexibility: Field-based

What You Will Be Doing:

  • Provide effective technical consultative service to customers before, during and after routine joint replacement cases; driving patient and customer satisfaction
  • Ensure customers comprehend the technical specifications and usage instructions of Stryker products
  • Attend, scrub in and support routine primary surgical procedures
  • Confidently identify and troubleshoot product-related issues related to customers\xe2\x80\x99 application of products
  • Document incidents regarding product performance issues; input into reports regarding these issues according to Company policies
  • Case prearrangement including instrument & implant kits monitoring
  • Provide inventory management and invoicing support at customer location
  • Assist in the return/addition of products resulting from field service issues, stock adjustments, maintenance and admin duties according to Company procedures
  • Support product training to colleagues and/or customers in both one-on-one and in-service settings
  • Keep updated on product knowledge and professional skills through internal training, external seminars and other sources
Who We Are Looking For:
  • Diploma / Bachelor\'s Degree in Nursing or Health Sciences related fields
  • Clinical Application experience in medical device industry
  • Scrubbing and Operation Theatre support experience in hospital settings is an added advantage
  • Based in Sibu, Sarawak
  • Good communication skills in spoken and written English
  • Possess the motivation and enthusiasm to positively impact patient outcomes using Stryker products
  • Good interpersonal skills to manage internal and external stakeholders
Travel Percentage: None

Stryker

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Job Detail

  • Job Id
    JD946663
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned