Clinical Specialist

Petaling Jaya, Selangor, Malaysia

Job Description

Work Flexibility: Field-based

Are you currently a scrub nurse who is passionate about making a positive impact in surgery outcomes but would like to move away from rostered and on-call working hours for better work life balance? If so, we are looking for you!

This Clinical Specialist role is a unique opportunity for you to gain experience in-house with a Medical Device manufacturer. Through your professional skills, you will continue to create better surgical outcomes for patients while building your product knowledge and relationships with healthcare providers.

Come join us - and together with our customers, make healthcare better!

What You Will Be Doing :

  • Scrubbing in for surgeries in Operation Theaters. Provide effective technical consultative service to customers before, during and after surgical cases
  • Ensuring customers comprehend technical specifications and usage instructions of Stryker products
  • Case prearrangement and instrument & implant kits monitoring
  • Provide inventory management and invoicing to customers
  • Provide inventory management support by delivering, organizing and monitoring inventory of implants and instruments at customer location
  • Identify and troubleshoot product-related issues related to customers' application of products
  • Document product performance issues; assist in preparing reports regarding these product issues according to Company policy and governmental requirements
  • Assist in the return/addition of products resulting from field service issues, stock adjustments, field actions, and administrative processes according to Company procedures
  • Ensure that products requiring maintenance are returned to the branch in a timely manner
  • Assisting in product training to customers and/or colleagues
Who We Are Looking For:
  • Bachelor's Degree or Diploma in Nursing or Health Sciences related fields
  • Experience scrubbing in for OT surgical cases is a must
  • Good communication skills in spoken and written English
  • Possess the motivation and enthusiasm to positively help patients through the ambassadorship of using Stryker products
  • Good interpersonal skills to manage internal and external stakeholders
Travel Percentage: 10%

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Job Detail

  • Job Id
    JD859378
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned