Job Description

About the Role

If building and maintaining scalable cloud systems and solving complex technical challenges is your passion, this is the perfect opportunity for you. We are looking for a

Senior Cloud Operations Engineer

who is reliable, collaborative, and thrives in a fast-paced environment. In this role, you will design, develop, and document cloud infrastructure and monitoring solutions. You'll work closely with cross-functional teams to deploy and optimize cloud technology that supports large-scale, mission-critical platforms.

Key Responsibilities:

Automate manual operations tasks to streamline processes and reduce manual effort. Identify and implement improvements to enhance system reliability and minimize incidents. Manage and support proactive monitoring solutions across production environments. Investigate and analyze recurring issues in live applications to prevent repeat occurrences. Perform real-time diagnostics on live systems (backend/frontend) to resolve major incidents. Analyze and troubleshoot complex or difficult-to-reproduce system problems. Provide detailed analysis and reporting on frequently occurring live issues. Collaborate with developers to provide detailed insights for faster bug resolution. Serve as Tier 3 IT support for production infrastructure, participating in 24x7 on-call rotations. Create and manage automated infrastructure solutions, including builds and configuration management. Ensure high availability, security, scalability, and performance across on-prem and cloud systems. Continuously explore and integrate new technologies, PaaS offerings, and APIs.

Requirements:

Minimum

5 years of hands-on experience

in DevOps, automation, and CI/CD environments. Strong experience with

PowerShell

, plus other scripting or programming languages such as

Python, Bash/Shell, Java, JavaScript, or Node.js

. Proficiency with

Jenkins, Ansible, and Terraform

. Deep understanding of

AWS

cloud infrastructure, ideally within a large-scale enterprise environment. Knowledge of

Docker, Kubernetes

, and container orchestration technologies. Experience with monitoring and alerting tools such as

Grafana

and

DataDog

. Strong grasp of

security architecture, networking, and system scalability

principles. Understanding of

source control and change management

practices (e.g., Git). Excellent communication skills with the ability to explain complex issues to both technical and non-technical audiences. Strong analytical, problem-solving, and documentation skills -- able to create clear technical references and guides. Ability to

multitask and prioritize

effectively in a dynamic, fast-paced environment.
Job Type: Full-time

Pay: RM4,500.00 - RM5,500.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person