Job Description

As a

Club Manager

, you are the driving force behind your club's success -- leading operations, inspiring your team, and delivering an exceptional member experience every day. This hands-on leadership role focuses on

sales growth, member engagement, and operational excellence.

You'll take full ownership of your club's performance -- ensuring it runs smoothly, meets revenue targets, and consistently represents the

Anytime Fitness

brand and culture.

Key ResponsibilitiesSales & Revenue

Lead new membership sales to

meet and exceed monthly targets

. Build strong relationships with members to encourage referrals and long-term loyalty. Conduct

local outreach

and community engagement to generate quality leads. Develop partnerships with

corporate clients

and local businesses. Track sales performance, analyze conversion rates, and refine sales strategies. Represent the

Anytime Fitness business model

consistently across all sales channels.

Personal Training Services

Ensure

personal training revenue goals

are achieved through effective promotion and scheduling. Introduce PT services during membership consultations to maximize conversions. Support trainer development, certification, and performance. Collaborate with the PT Manager to create engaging, results-driven programs. Continuously improve PT offerings to enhance member experience and retention.

Member Experience

Deliver a

welcoming, personable, and results-oriented

club atmosphere. Maintain high

member satisfaction

and retention through genuine engagement. Address member feedback and resolve issues quickly and professionally. Ensure smooth onboarding for all new members with consistent follow-up. Implement creative

retention and engagement programs

to build community.

Facility & Team Management

Recruit, coach, and lead a

high-performing, motivated team.

Oversee daily club operations, ensuring smooth execution and administrative accuracy. Maintain

facility cleanliness, equipment functionality, and safety compliance.

Prepare regular reports and performance updates for management. Uphold

Anytime Fitness brand standards

, values, and culture in every aspect of operations.

Core Responsibilities for All Team MembersBrand & Culture

Live and promote the

Anytime Fitness mission

and cultural values. Lead by example in maintaining a

healthy, active lifestyle.

Consistently demonstrate positivity, teamwork, and professionalism.

Facility Standards

Ensure the club delivers a premium experience using

all five senses:

Visually clean and organized space Motivating music and atmosphere Clean, dry, and safe surfaces Quality member amenities Fresh, odor-free environment

Customer Service

Provide

exceptional service

to all members, guests, and colleagues. Demonstrate warmth, hospitality, and empathy in every interaction. Represent the

Anytime Fitness

brand with professionalism and care.

Safety Compliance

Adhere to all

health and safety procedures

. Use appropriate safety equipment and report incidents promptly. Identify and address potential hazards immediately. Participate actively in safety training and audits.

Job Type:

Full-Time

Salary:

RM5,000 - RM7,000 per month

Benefits + Up to 4000 RM Commission

Complimentary

gym membership

Career growth

and opportunities for promotion Continuous

professional development

and leadership training

Experience

Management:

Minimum 3 years (required)

Fitness industry:

1 year (preferred)
Job Type: Full-time

Base Pay: RM5,000.00 - RM7,000.00 per month

Benefits:

Cell phone reimbursement Free parking Gym membership Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person

Expected Start Date: 12/01/2025