Job Description

: 1. To perform outbound calls to customers on their loan repayments 2. Implement action plan to minimise collection losses and maximise recoveries 3. Attend to all inbound calls vide collections general line within promptly 4. Liaise with lawyers, regarding specific cases and/or to plan solutions to enhance collection of accounts 5. Negotiate with customers on settlement of account, whenever necessary
review settlement of accounts 6. Recover debts in a skill full and professional manner to clients. 7. Remind clients on overdue payments. 8. Build relationship and rapport with clients. 9. Record and report outcome of collection to superior. 10. Alert superiors of debtors unwilling or unable to pay when necessary 11. Manage and achieve daily productivity standards in terms of attempts, contacts and amount collected. 12. Ensure that collection actions taken are within corporate guidelines, and collection policies. 13. Responsible for minimizing defaults and bad debts of ongoing loans. 14. Attempt to negotiate & collect payments from clients 15. Perform any ad hoc duties and assignment given by management without compromise. Requirements : 1. Candidate must possess at least an SPM certificate. 2. Minimum 1 year of working experience in credit control/ collections/ related. 3. Fresh graduates are encouraged to apply 4. Solid knowledge of commercial credit and collection law 5. Pleasant personality, articulate well and command excellent oral and written communication skills. Job Types: Full-time, Permanent Salary: RM1,500.00 - RM3,000.00 per month Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Early shift

Supplemental pay types:

• Commission pay
• Performance bonus

COVID-19 considerations:
All employees are required to wear face mask, sanitize hands, scan MySejahtera and fully vaccinated. Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)