* Basic computer hardware troubleshooting skills. * MUST be able to attend breakdown during weekend or public holidays. * Min. 1 year working experience in related field. * Detect and troubleshoot network issue. * Fluent in English is a MUST, mandarin will be added advantages. * Basic salary + Allowance + OT. * EPF + SOCSO + EIS. * Own transportation, prefer motorcycle * Able to work independent and able to outstation. Job Scope: * Installing and configuring client computer systems. * Responding to client IT support requests. * Meeting with clients to diagnose software, networking, or hardware issues. * Providing technical support on-site or via remote-access systems. * Offering solutions that meet the needs of the client. * Repairing hardware malfunctions, software issues, and networking problems. * Managing multiple cases at one time. * Following up with clients to ensure the problem is resolved. * Delivery, installation, configuration & testing on hardware purchased by customers * Maintaining good customer relations. * Testing and evaluating new technologies * Tracking and managing work records. (Onsite Form - Service Report) * Compiling job reports and update on Internal System. (Daily)
PROVIDE COMPUTER REPAIR AND SERVICES, NETWORKING INFRASTRUCTURE MAINTENANCE, SOFTWARE TRAINING AND TROUBLESHOOTING.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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