Job Description

Roles & Responsibilities

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do

This role sits within the Customer and Marketing (C&M) team of Deloitte Southeast Asia, which is a part of Deloitte that uses technology and creativity to better connect the customer with the business.
Better known as Deloitte Digital, we use emergent technology to imagine, deliver, and run entirely new business futures. We create innovative ventures, digital platforms, and more meaningful experiences.

As part of Marketing and Commerce (MC), you will work with team to help our clients with their Creative Design and Innovation, Advertising and Branding, Digital Marketing, Digital Commerce and Customer Experience Platform

You will:

• Be engaged in driving digital commerce growth, including marketing and merchandising strategy, campaign planning, marketplace analytics and sales reporting
• Work with ecommerce enablers and performance agencies to drive demand generation
• Help clients identify the right marketing key performance indicators (KPIs), highlight areas of improvement, and influence strategy
• Provide marketing insights by analyzing client channel strategy, data and performance and effectively communicating findings
• Build strong relationships with client digital and marketing leaders to provide strategic advice on channel expansion, optimization, and business growth
• Solve challenging business problems creatively, efficiently, and independently, especially when faced with time and operational constraints or ambiguity
• Deliver on multiple initiatives in the same time frame with minimal supervision
• Plan, manage and execute digital marketing plan that includes (but not limited to) creative campaigns, social media management, analytics and advertising campaigns with recommended SKUs and promotion pricing
• Our clients are primarily focusing in the B2C space with some B2B activations.
• Serve as advisor to clients in digital marketing solutions with analysis of reports in consultation with support teams
• Ensure that support teams track & measure the right performance indicators for digital success and provide feedback to clients on improving their digital marketing strategies based on current and upcoming trends
• Develop end-to-end seamless omnichannel customer journeys according to the personalized segments clients across lifetime and channels (offline, owned, earned and paid media) thus cost/budget is optimized while able to maximize the traffic acquisition of high quality leads.
• Manage key accounts of existing and prospect clients and generate new business for the team

Enough about us, let\'s talk about you

If you are someone with:

• Bachelor\'s degree in business, marketing, communications, or equivalent professional experience.
• Tertiary qualification in a relevant discipline.
• At least 5 years of experience in e-commerce (DTC and/or marketplace), marketing analytics/strategy, business analytics, management consulting, sales operations
• Worked with in-market distributors and e-enablers for ecommerce
• Experience in marketplace advertising and promotions
• Created campaigns to drive sales and ability to track performance across platforms
• Experience in impactful data-related or analytics projects and visually presenting and communicating findings with minimal supervision
• Experience in communicating and collaborating with cross-functional teams (e.g, marketing, sales, finance, business analytics, and engineering) at various levels (e.g, peers to senior leadership)
• Experience and comfort with using and analyzing large data sets
• Expertise in digital/growth marketing within fast paced and dynamic market environments. You will also have a sound understanding of direct response metrics and an ability to measure program/campaign ROI and a proven ability to manage paid social campaigns
• Experience in the CPG Industry is a must

• Full proficiency in Bahasa

• High willingness to travel

#LI-MH

Requisition ID: 98463

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

Deloitte