Job Description

Company Overview
At Motorola Solutions, we believe that everything starts with safety.Its the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, were ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview The Motorola Solutions Worldwide Education team along with their Global and Regional business partners identify, create, deliver, and access Education and Enablement programs and tools for Customers, Channel Partners, and Employees. The programs and tools build skills, knowledge, and behaviors that enable our audiences to drive optimal business performance.

A Content Developer designs, creates, edits, and maintains high quality, comprehensive documentation. A content developer can accomplish the tasks by interpreting technical data into clear and concise printed and online written content that can easily be used by technical personnel and endusers with varying degrees of knowledge. The content developer is expected to produce the following types of documents quick start guides, user guides, service manuals, online help, safety leaflets, accessories, and more. The content developer will be using desktop publishing tools such as easyDITA Heretto and oXygen to produce the content. Content Developer can accomplish the assignments by working with internal project manager, information architect, media specialist, and production specialist and external subject matter experts from engineering to design, plan and develop assigned content. Content Developer is expected to plan, design, develop and maintain content development skills and tools through various Learning and Development programs and skill matrix development. The Content Developer is expected to stay abreast of changing products, information technologies, and the technical communication industry.

A typical day for a content developer day is as follows
Work with the project manager to ensure that your assigned content is on track in meeting deadlines.
Design new documents and support their development to deliver high quality customer documentation which adds value to our cuttingedge wireless communications Motorola Solutions technology.
Conduct continuous research on new documentation modalities and delivery methods, focusing on customer interaction and content customization, to enhance user experience with our products.
Identify and drive quality improvements of the documents within your portfolio.
Participate in meetings to comprehend product features, participate in scrum ceremonies to update the scrum team on project progress, and address issues.
Work with the engineering team by conducting interviews and researching the product features.
Translate the technical specifications and technical data into more laymen content that transgress users various knowledge backgrounds.
Develop the content using desktop publishing tools oXygen and easyDITA Heretto, Adobe FrameMaker, Adobe Acrobat Pro.
Ensure content adheres to Motorola Solutions Writing Standards.
Ensure content is for review by peers and technical reviewers.
Work with translation coordinators to translate English manuals to localized languages.
Work with media developers to ensure the content graphics adhere to Motorola Solutions Branding Guidelines.

LIMH

Basic Requirements

Candidate must have at least a Bachelor39;s Degree in relevant field.

Strong command of the English language oral and written.

Strong organizational and structuring skills.

High working level computer literacy in authoring tools, capability to use information mapping in preparing technical writeup would be an added advantage.

Ability to write to a highly technical and specialized audience using industry concepts and terms.

Strong attention to detail and the ability to work under pressure.

Willing to work in Bayan Lepas, Penang.

LIMH

Travel Requirements None
Relocation Provided None
Position Type Experienced

Referral Payment Plan No