Complete minor administrative duties before and after interacting with clients, including paperwork and the creation of special account reports.
Track accounts with unpaid bills, gathering information when possible and creating reports to present to managers on a weekly basis.
Enter information into corporate spreadsheets once the bill has been paid and submit reports of account information.
Contact clients who have failed to pay their bills through calls and emails and eventually personal visits.
Solicit payment of bills through negotiation and professional communication, remaining tactful, sympathetic and respectful at all times.
Relay information regarding clients\xe2\x80\x99 options, including information about the financing options we and others offer that may help them repay their bills.
Listen to clients and collaborate to create a strategy that works with their needs and schedules to get their bills repaid quickly and effectively.
Answer client inquiries about payment, services and financing options clearly and precisely to help them understand their options.
Follow up with clients to manage debt settlements and Subscription renewals.
To work with technical and legal departments on deactivating customers who are bad paymasters.
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-sols-energy-sdn-bhd-job-contract-billing-and-collections-executive] ; Requirements: -
Candidates must possess at least Diploma/Bachelor Degree in Finance/Accountancy/Banking; Business Studies/Administration/Management or equivalent.
At least 1 years working experience in Credit Administration/Control in Property Development Industry.
Preferably Executives specializing in Credit Control or equivalent.
Good command in written and spoken Mandarin, English and Bahasa Malaysia.
Computer literate and proficiency in Microsoft Office, IFCA.net, SQL, etc.
Enthusiastic, passionate, disciplined and meticulous.
Responsible, independent, positive working attitude and able to work in a team.
Able to work with minimum supervision.
Able to start work immediately or with short notice.
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