Credit Control Specialist (pj)

Petaling Jaya, Selangor, Malaysia

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Mohon

Kelayakan

Tanggungjawab

to handle inbound and outbound customer calls regarding overdue/over limit accounts, credit terms and clarify billings issues
to achieve Collections targets as per KPIs- to work accounts end to end (send necessary notifications, barring, suspension, device blocking and managing delinquent accounts as per Credit Policies.
Manage challenging calls on customers' enquiries & complaints regarding interruption of services and payment issues.
To handle Inbound and Outbound Collection calls to collect payment on delinquent/exceed limit accounts and to work with the customer to bring the account current.

Manfaat

#MYH

Soal Jawab Jawatan

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