Job Description

The Credit Controller role will perform a wide range of duties and responsibilities. These may include, but are not limited to:

Chasing up overdue payments via telephone and email

Resolving customer queries and issues

Reviewing credit applications and references

Use of knowledge of different legal entities and credit verification processes to ensure credit worthiness

Establish policies that follow customer service best practices while ensuring customers submit payments on time.

Setting credit limits and looking for ways to improve debt collection processes.

Receipting, allocation and reconciliation of payments to customer's accounts

Solving problems regarding incorrect payments

Managing the Days Sales Outstanding figure

Preparing journal entries and assisting with month end debtors report

Producing monthly Aged Debtor Reports

Highlighting problem with customers to senior management

Assessing company risk

Referring debts to third party collection agencies when necessary

Assisting the broader accounts team with ad hoc tasks

Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.

Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.

Negotiate payment plans with consumers and set loan terms and conditions accordingly.

Conduct regular analysis of the credit control system and implement changes as needed to reduce bad debts.

Follow up on overdue invoices and payments and implement company collections procedures as necessary.

EDUCATIONAL BACKGROUND

Minimum Diploma in Accounting or Finance or equivalent; Further education or certification is preferred.

At least 1 year of experience as a Credit Controller

Understanding of the end-to-end Accounts Receivable process

Strong communication skills, both written and verbal

Intermediate computer software skills, including Excel and Accounting packages

Job Types: Full-time, Permanent

Benefits:

Free parking Opportunities for promotion Professional development
Work Location: In person