to manage customer accounts and drive timely collections. This role plays a vital part in ensuring healthy company cash flow and minimizing credit risk.
Key Responsibilities:
Lead and manage the
credit control function
, overseeing a portfolio of key accounts and ensuring timely collection of receivables.
Develop and implement
credit risk policies
, ensuring alignment with the company's risk appetite and financial objectives.
Conduct in-depth
credit assessments
for high-value or high-risk accounts, making strategic decisions on credit terms and limits.
Present
credit exposure analysis
, cash flow forecasts, and
aging reports
to senior leadership with actionable insights.
Drive
collections strategy
, managing escalations and personally handling complex or sensitive customer accounts.
Liaise closely with Sales, Legal, and Operations to support commercial decisions and resolve contractual or billing disputes.
Lead the preparation of
bad debt provisions
and support external audits with credit-related documentation and analysis.
Oversee and coordinate
legal recovery processes
, including liaising with external legal counsel when necessary.
Mentor and guide junior credit controllers, driving continuous improvement, efficiency, and professional development.
Ensure compliance with local and international
credit, financial, and data protection regulations
.
Requirements:
Bachelor's Degree in
Accounting, Finance, Business
, or related field (professional certification such as
CPA, ACCA, or CICM
preferred).
Minimum
5+ years of progressive experience
in credit control or accounts receivable, including
at least 2 years in a leadership or senior role
.
Proven expertise in
credit risk assessment
, commercial negotiations, and high-value debt recovery.
Strong leadership skills with the ability to
influence stakeholders
at all levels.
High proficiency in
Microsoft Excel
, financial reporting, and
ERP/accounting systems
(e.g., SAP, Oracle, NetSuite).
Excellent communication, negotiation, and decision-making skills.
Strong analytical mindset with attention to detail and the ability to manage competing priorities under pressure.
Experience with cross-border customers, international credit terms, and
legal debt recovery frameworks
is highly advantageous.
What We Offer:
Career growth opportunities
Supportive team environment
Office Location:
No. 39, Jalan TPP 3, Taman Perindustrian Putra, 47130 Puchong, Selangor.
Job Type: Full-time
Pay: RM6,500.00 - RM7,000.00 per month
Benefits:
Free parking
Opportunities for promotion
Professional development
Application Question(s):
Do you have own transport?
How much is your expected salary?
Experience:
Credit Controller: 2 years (Preferred)
Language:
Mandarin (Preferred)
Work Location: In person
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