Job Description

Get to know the role: \xe2\x97\x8f Support and provide strategic inputs to the Head of Fraud Risk to shape fraud risk strategy and establish the sustainable approach and infrastructure to manage fraud risks for the country, across channels and products. \xe2\x97\x8f Support implementation of fraud risk strategy, with the \xe2\x80\x98best in class\xe2\x80\x99 tools, analytical solutions and processes to minimise fraud losses while maintaining and adhering to customer charter goals and objectives. \xe2\x97\x8f Support effective fraud risk management strategies, implementation of Fraud Risk Management framework and communication across products and channels. \xe2\x97\x8f Support a proactive, independent, balanced and a fraud risk awareness culture within the organisation. \xe2\x97\x8f Support and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for fraud risk management. \xe2\x97\x8f Build and manage sustainable and accurate fraud MIS and analytics, fraud loss reporting and regulatory reporting. \xe2\x97\x8f Support effective and robust fraud preventive and detective controls through the use of data analysis, fraud analytics utilising Python or experience in any other analytic tools. \xe2\x97\x8f Manage risk and control activities such as Risk and Control Self-Assessment (RCSA) and Residual Risk Assessment (RRA) for fraud related processes within appropriate time frames and escalate to relevant stakeholders/ committees. \xe2\x97\x8f Manage fraud prevention and detection activities, including client and staff continuous fraud education, training and awareness. \xe2\x97\x8f Identify and track Key Performance Indicators (KPIs) and Objectives & Key Results (OKR) to support fraud risk strategy and daily operations. \xe2\x97\x8f Develop a collaborative relationship with regulators, peer banks and fraud risk industry forums to help detect and mitigate fraud. \xe2\x97\x8f Ensure all FRM policies and procedures comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures. \xe2\x97\x8f Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis. \xe2\x97\x8f Proactively seek regular assurance that areas of responsibility are performing to acceptable risk and control standards. \xe2\x97\x8f Ensure oversight across compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines. The must haves: \xe2\x97\x8f 3 - 5 years\xe2\x80\x99 experience in a relevant field \xe2\x97\x8f 2+ years of relevant investigative experience in fraud risk and scams related areas will be preferred. \xe2\x97\x8f Strong relationships with Law Enforcement Agencies will be a plus point. \xe2\x97\x8f Demonstrate ability to think/ act outside the box and eagerness to learn in a fast-paced environment. \xe2\x97\x8f Proven track record of managing complex investigations with excellent analytical, problem-solving and risk mitigation. \xe2\x97\x8f Strong understanding of changing fraud and scams typologies in the financial industry for Consumer Banking \xe2\x97\x8f Knowledge of Consumer Banking business practices, processes and procedures \xe2\x97\x8f Visa / Mastercard Rules and Regulations including chargeback process. \xe2\x97\x8f Fast learner with the ability to think out of the box and provide solutions. \xe2\x97\x8f Ability to positively engage and build rapport with clients. \xe2\x97\x8f Has a clear understanding of the client needs been serviced. \xe2\x97\x8f Able to take ownership of issues / tasks and drive to completion. \xe2\x97\x8f Well-versed with data analytical skills, with proven track records in driving data analytics Role Specific Technical Competencies: \xe2\x97\x8f Risk Management and Control: The ability to identify, assess, monitor, control and mitigate risks to the Bank. \xe2\x97\x8f Governance, Oversight and Controls: Strong leadership capabilities and management skills, with the ability to deliver effective controls within Fraud Risk Operations through both directly managed and virtual teams. \xe2\x97\x8f Regulatory Framework and Requirements: Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role of Team Head, Fraud Risk Operations & Analytics. \xe2\x97\x8f Analytics: Usage of Analytics through SQL, Python / R or other analytic tools to effectively manage fraud risk. \xe2\x97\x8f Non-technical skills: Strong written / oral communication and influencing skills. Ability to create effective work relationships within and across functions and borders Job Type: Full-time Benefits:

• Health insurance
• Maternity leave

• MUST be able to work at 1st Avenue Bandar Utama Damansara.
• Able to work in Shift & Weekends. Please indicate here
• Able to start on 8th February 2024. Mention notice period if you have any.