Job Purpose and Impact

The CRM Sales Process Specialist will support the business sales operations and enablement strategy for Southeast Asia in the food ingredients space of Cargill Food Ingredients and Bioindustrial (FIBI) Enterprise . In this role, you will serve as a partner to develop and sustain moderately complex solutions that make the sales teams more effective and efficient through a mix of tools, processes and technologies. You will be involved in continuous improvement, sales training, sales processes, sales tools adoption and data management to increase engagement and effectiveness for the sales organization. Key Accountabilities

Serve as business product owner of the customer relationship management tool, including effectiveness and utilization measures.
Drive the adoption of CRM tools by go-to-market team to improve efficiency and effectiveness.
Lead and coordinate the sales data management strategy across multiple systems related to customer, category, customer segment, account manager, geography, and product attributes.
Handle moderately complex projects for enhancements related to processes improvements, system upgrades and user experience initiatives.
Create and facilitate sales process and tools training for end users.
Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
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Qualifications
MINIMUM QUALIFICATIONS
Bachelor\xe2\x80\x99s degree in a related field or equivalent experience
Experience with CRM tools
Good understanding of sales process and sales operations
Minimum of two years of related work experience PREFERRED QUALIFICATIONS
Experience in sales enablement or sales operations
Ability to solicit enhancement requirements and communicate with nontechnical business stakeholders effectively
Project management
Experience working in a complex matrixed organization
KEY BEHAVIORS
Ability to take complex process and information into steps to achieve desired outcome, e.g. tools adoption
Good project management skills
Holds self and others accountable to meet commitments. Plans and prioritizes work to meet commitments aligned with organizational goals.
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Continuous improvement mindset. Proactive in initiating tools and developing capabilities.