Crm/loyalty Ba (salesforce)

Kuala Lumpur, Malaysia

Job Description


Your Role

We are currently looking for a Salesforce Consultant to join our Salesforce Business Group, with the focus on Salesforce projects. You will become part of the Global Salesforce Business Group practice and you will be working on a project basis in a multi-disciplinary team engaged in a wide range of Salesforce projects. Candidates for this role should possess a knowledge of Sales Cloud & the application landscape around it.

The Salesforce Consultant supports the implementation from proposal to delivery. This includes developing a thorough understanding of the Client\xe2\x80\x99s requirements then applying industry best practices and detailed knowledge of the Salesforce solution to design an optimal solution that supports the business process and meets/exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution. Specifically, this role guides teams that will successfully deliver the Salesforce project.

Your Responsibilities:

Deliver, oversee and ensure quality of Salesforce implementation projects from start to finish on time and within budget.

Performs \xe2\x80\x9cAs-Is\xe2\x80\x9d and Fit/Gap analyses in to map the Cloud technology\xe2\x80\x99s offerings and capabilities to the Client business needs.

Works closely with technical architects to make the bridge between the business team and IT team.

Presents and leads sessions and requirement workshops, based on Agile Delivery Methods.

Has sufficient knowledge of the Salesforce platform to make adequate design decisions & propose solutions to requirements based on industry & technology best practices.

Defines test cases and leads contractual testing to confirm that solution performs as per the business requirements.

Coordinates releases and post Go-Live materials (e.g. training documentation, training sessions).

Key Requirements

Bachelor\xe2\x80\x99s Degree in any discipline (Science, Engineering, Computer Science, Information Systems, Mathematics, etc.

Holds Salesforce.com Administrator and Salesforce Business Analyst Certification

Has knowledge in Salesforce Sales Cloud and Loyalty Cloud

Has 2-3 years of experience in delivering Salesforce implementation projects

Good communication skills (written and oral)

Preferable to have retail industry experience

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

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Job Detail

  • Job Id
    JD977501
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned