Job Description

Key Responsibilities and Duties:

Inspection & Clearance: Conduct physical and documentary inspections of shipments to verify compliance with customs regulations and trade laws. Documentation Management: Review, prepare, and process customs declarations, import / export permits, and related shipping documents to ensure accuracy and timeliness. Law Enforcement: Identify and report unlawful activities such as smuggling or tax evasion and collaborate with law enforcement agencies for necessary action. Advisory Role: Provide guidance to importers, exporters, and internal stakeholders on tariff classifications, duty calculations, and applicable regulatory requirements. Record Keeping: Maintain accurate and up-to-date records of clearances, inspections, investigations, and regulatory actions. Collaboration: Liaise with port authorities, customs agents, government agencies, and international bodies to facilitate smooth customs operations. Policy Implementation:Assist in rolling out new customs policies and standard operating procedures; ensure stakeholder awareness and compliance. Compliance & Budget Monitoring: Ensure activities align with ISO and company standards, and that customs-related purchases stay within allocated budgets. Asset Oversight: Monitor and coordinate maintenance and repairs of logistics equipment and vehicles, including forklifts and lorries.

Qualification / Knowledge / Skill Requirement:

Education: Bachelor's degree in International Trade, Business Administration, Law, Logistics, or a related discipline. Experience: Minimum 2-3 years of hands-on experience in customs clearance, trade compliance, or logistics operations (preferred). Skills: Strong understanding of customs laws and trade regulations, excellent analytical abilities, attention to detail and effective communication skills. Certifications: Certification in customs compliance, import/export procedures, or related training (preferred). Technical Proficiency: Competent in the use of customs management systems and relevant software platforms.

Authority:

Conduct investigations and searches within the scope of legal and organizational guidelines. Seize non-compliant goods or impose fines/penalties for customs violations. Issue shipment clearance or hold orders based on inspection outcomes. Recommend procedural or policy improvements to senior management based on field observations.

Working Condition:

Environment: Combination of office work and field assignments at ports, warehouses, and border checkpoints. Work Hours: May require shift work, weekends, and public holidays depending on operational needs. Physical Demands: Includes physical inspections, prolonged standing, and exposure to outdoor weather conditions. Travel: Occasional travel required for inspections, stakeholder engagement, or inter-agency coordination.

Key Performance Indicators (KPIs):

On-Time Processing of Declarations Target: ? 98% within SLA or cut-off times Error Rate in Documentation/Processing Target: ? 2% Number of Incorrect or Incomplete Declarations Detected Target: Increase year-over-year
Job Type: Permanent

Pay: RM3,500.00 - RM4,200.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person