Customer Care Service Officer

Johor Bahru, Malaysia
Jle Sheng Sdn Bhd
3 Current Jobs Openings
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Job Description

Opportunities work in Singapore. Responsibilities:

  • 1. Attending to inbound calls
  • 2. Attending to call back requests from customers
  • 3. Ensure follow up on cases escalated
  • 4. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
  • 5. Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  • 6. Point to point enquiries from customer
  • 7. Perform simple investigation for cases
  • 8. Attending to emails enquiry when necessary
Working Location: Tanjong Pagar, Singapore (walking distance 3min, 300m from MRT station, city center) Working Hours: 8.00am \xe2\x80\x93 5.30pm / 8.30am \xe2\x80\x93 6.00pm, required to work on weekends (rotation), off on Public Holiday. Job Types: Full-time, Permanent Salary: RM4,000.00 - RM8,000.00 per month Schedule:
  • Day shift
  • Rotational shift
Supplemental pay types:
  • 13th month salary
  • Performance bonus
Application Question(s):
  • Do you comfortable work and stay in Singapore?
  • When care you start work?
Experience:
  • Customer Care Specialist: 1 year (Preferred)
Language:
  • Mandarin (Preferred)
  • English (Preferred)

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Job Detail

  • Job Id
    JD953957
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Malaysia
  • Education
    Not mentioned
 
 
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