Customer Executive

Subang Jaya, Malaysia

Job Description


Do you see yourself as a team player? Do you want to develop a career within customer support operations in a global growth company? Then this is your opportunity!
Who is this growth company? We are TP Aerospace! A fast growing and dynamic company operating in the aviation industry. With headquarters in Copenhagen and ten sites spanning from Orlando to Melbourne, we operate in a highly global environment and things are moving fast! To support our growth, we are looking for a Customer Executive to help support our growing customer portfolio.
An opportunity where you will get all the training you need to succeed! We are looking for a team player to take up the role as customer executive and be responsible for dealing with all our APAC contract customers, securing that we deliver Wheels and Brakes for the customers Aircraft in accordance with requirements.
In this team, you will learn all our processes from scratch, as we have a close day-to-day dialogue with our customers and with our repair shops around the world. We manage all supply to our customers and create the plans for our repair shops, securing that we get all the units required done in the right time and quantity, to prepare the delivery of new fresh serviceable units when needed.
What you will be responsible of

Working from our office in Malaysia, Kuala Lumpur, you will be responsible for general customer support, assuring smooth-running of assigned programs and securing the operational logistic flow in that connection. Thus, your key responsibility will be the support of assigned customers. This includes:

  • Processing replenishment orders in a timely matter.
  • Filing transactions in the company\xe2\x80\x99s IT system, Quantum.
  • Arranging and following through on pick-up and deliveries between program customers and TP Aerospace\xe2\x80\x99s facilities.
  • Coordinating with the quality department and Repair and Asset Managers on warranty cases together with the Program Manager.
  • Reporting to management as required.
  • Liaising with the Trading and Technics divisions at our other locations around the world as required.

We seek a team player that can identify with the description below
  • You probably have 2-3 years of experience from a similar position.
  • You are service minded, a team-player and have great interpersonal skills.
  • You pay attention to details and have problem solving abilities.
  • You know your way around a computer and have solid working knowledge of MS Office. Expert level in MS Excel would be an advantage.
  • You are fluent in spoken and written English

How does team-spirit, dynamic work environment? We offer a highly dynamic and international work environment with colleagues all over the world. We guarantee a steep learning curve that will foster both your personal and professional development.
Given that we are a fast-growing company, we do constantly work on various optimization and standardization of tasks and processes within the department. With the right profile in this position, you will be able to become a significant player in this process over time once you have gained expertise and excels in the standard operations.
We take pride in the level of team-spirit characterizing our global workforce, so you will gain a solid group of engaged and dedicated colleagues who are great at what they do and enjoy doing it!
Don\'t hesitate to apply today!
We are looking for new team members to join us as soon as possible. Simply click "Apply" and upload your resume through our recruiting platform.
We will conduct interviews throughout the process and reserve the right to close the vacancy before the deadline in case we find the right candidate.

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Job Detail

  • Job Id
    JD885709
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Subang Jaya, Malaysia
  • Education
    Not mentioned