Customer Experience Associate

Johor, Malaysia

Job Description


  • Ensure the delivery of IOI Customer Experience to prospects.
  • Ensure daily booth operations and procedure is operated in a timely, effective and efficient manner.
  • Attend to all prospects inquiries and connect them to the sales team for further sales process.
  • To upkeep the cleanliness and tidiness of the booth at all times.
  • To prepare report and feedback on day-to-day booth operation.
  • Able duty on weekend Saturday & Sunday
Job Requirement:
  • Excellent communication(written and oral) and interpersonal skills.
  • Must display professionalism and confidence.
  • Good customer service skills.
  • Strong organizational, multi-tasking, and time management skills.
  • Flair in presentation skills
  • team player.
  • Min SPM
  • Min 1 years\' working experience in similar capacity.
Employer questionsYour application will include the following questions:What\'s your expected monthly basic salary?Do you have customer service experience?How many years\' experience do you have as a Client Experience Associate?Company profileIOI Properties Group4.1\xc2\xb7Real Estate & Property1,001-5,000 employeesSpanning more than three decades in the property development industry, IOI Properties Group Berhad (\xe2\x80\x9cIOI Properties\xe2\x80\x9d) is one of the leading public-listed property developers in Malaysia. Over the years, it has successfully developed sustainable townships and commercial enclaves in sought-after regions of Klang Valley such as IOI Resort City, Bandar Puteri Puchong, 16 Sierra and Bandar Puteri Bangi; and established a strong presence in Penang (northern region) as well as Johor in the southern region of Malaysia. In the international scene, IOI Properties has project developments in Singapore and the People\'s Republic of China. The Group has a total development landbank of approximately 10,000 acres.Apart from being an established township property developer, IOI Properties is also known for being one of the few integrated property developers that builds and manages its investment properties such as hotels, golf courses, shopping malls and office buildings. Under its investment property portfolio it manages a total of 6.7 million sq. ft. of lettable area, comprising retail, purpose built office and others. These properties are mostly located in high-growth areas, which are well-connected, accessible and are centred within high population concentration.The Group owns four hotels with 4 to 5-star rating offering a total of more than 1,800 keys namely Putrajaya Marriott Hotel, Palm Garden Hotel, Four Points by Sheraton Puchong, Le Meridien Putrajaya; as well as two golf courses known as Palm Garden Golf Club in IOI Resort City and Palm Villa Golf and Country Resort in Johor. Meanwhile, the Group\'s investment assets include an award-winning IOI City Mall - the largest shopping mall in Southern Klang Valley, IOI Mall Puchong and IOI Mall Kulai.Spanning more than three decades in the property development industry, IOI Properties Group Berhad (\xe2\x80\x9cIOI Properties\xe2\x80\x9d) is one of the leading public-listed property developers in Malaysia. Over the years, it has successfully developed sustainable townships and commercial enclaves in sought-after regions of Klang Valley such as IOI Resort City, Bandar Puteri Puchong, 16 Sierra and Bandar Puteri Bangi; and established a strong presence in Penang (northern region) as well as Johor in the southern region of Malaysia. In the international scene, IOI Properties has project developments in Singapore and the People\'s Republic of China. The Group has a total development landbank of approximately 10,000 acres.Apart from being an established township property developer, IOI Properties is also known for being one of the few integrated property developers that builds and manages its investment properties such as hotels, golf courses, shopping malls and office buildings. Under its investment property portfolio it manages a total of 6.7 million sq. ft. of lettable area, comprising retail, purpose built office and others. These properties are mostly located in high-growth areas, which are well-connected, accessible and are centred within high population concentration.The Group owns four hotels with 4 to 5-star rating offering a total of more than 1,800 keys namely Putrajaya Marriott Hotel, Palm Garden Hotel, Four Points by Sheraton Puchong, Le Meridien Putrajaya; as well as two golf courses known as Palm Garden Golf Club in IOI Resort City and Palm Villa Golf and Country Resort in Johor. Meanwhile, the Group\'s investment assets include an award-winning IOI City Mall - the largest shopping mall in Southern Klang Valley, IOI Mall Puchong and IOI Mall Kulai.Perks and benefitsMedicalEducation supportDentalParkingVisionComprehensive Insurance coverage, Performance BonuCompany informationRegistration No.201301005964

IOI Properties Group

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Job Detail

  • Job Id
    JD1057533
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor, Malaysia
  • Education
    Not mentioned