Customer Experience Executive

Johor Bahru, M01, MY, Malaysia

Job Description

Job Vacancy: Customer Experience Executive



We are seeking a

Customer Experience Executive

to join our growing team. This role is perfect for someone who enjoys interacting with people, solving problems, and ensuring customers have a smooth and positive experience.

Key Responsibilities:



Respond to customer inquiries via phone, email, or chat in a professional manner. Provide guidance and solutions to ensure customer satisfaction. Handle basic administrative duties (data entry, reports, documentation). Coordinate with internal teams to resolve issues quickly. Maintain accurate customer records and feedback logs.

Requirements:



SPM / Diploma or higher qualification. Strong communication skills (Mandarin proficiency is an advantage). Computer literate (MS Office). Friendly, patient, and responsible personality. Able to work

6 days a week (rotation basis)

.

What You'll Get:



Basic Salary:

RM2,200 - RM2,500

On-the-job training provided Career growth opportunities Supportive working environment
Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD1213806
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, M01, MY, Malaysia
  • Education
    Not mentioned