Customer Experience Preferably From Banking Industry|april & May Intake!

Kuala Lumpur, Malaysia

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Job Type : Permanent A great opportunity to work with Bank Industry.

Handle incoming calls and resolve any bank products / services.
Sign up customers for I-Banking for ease use of online banking.
Maintain contact records to reflect latest information.
Reduce requests and complaints turnaround.
Promoting bank current promotion / information to customer before end call.
Maintain accuracy of information given to customers.
Probe & identify financial needs on service calls and pitch relevant solutions
Ensure all sales pitches are made without any mis-selling.
High chance to be transferred to Live Chat Department and other internal roles such as Team Leader, etc.
Free shuttle bus from nearest LRT to working location
Medical insurance, which can be shared with parents / spouse
Low parking rate
Salary revision every 3 to 6 months
Free gifts

Benefits:

Required :

Salary: RM3,500.00 - RM4,000.00 per month

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