Mandarin Customer Success Specialist For Banking Industry (no Exp Required)

Petaling Jaya, Selangor, Malaysia

Job Description


Mandarin Customer Success Specialist For Banking Industry (No Exp Required)FollowMYR3,000 - MYR4,000 Per Month,Be an early applicant!Posted an hour ago \xe2\x80\xa2 Closing 13 Sep 2024Be an early applicant!SaveApplyRequirements

  • Fresh graduated are encouraged to apply.
  • Able to work in rotational shift basis 24/7, only one shift per day
  • One shift is 9 hours including 1 hour meal break.
  • Working 5 days a week
  • Speak, read and write fluent Mandarin & English
  • With or Without experiences are welcome
Responsibilities
  • Provide timely support to customers through available communication channels (inbound, outbound calls and email)
  • Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information\'s
  • To ensure efficient problem and complaint resolution.
  • Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
  • Pro-active support to customers to prevent damage to brand loyalty
Benefits
  • Training Provided
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)
SkillsCustomer service Product Knowledge Market Knowledge Problem Solving Documentation Phone Skills Listening Resolving ConflictImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1050982
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned