Mandarin Customer Success Specialist For Banking Industry (no Exp Required)
Petaling Jaya, Selangor, Malaysia
Job Description
Mandarin Customer Success Specialist For Banking Industry (No Exp Required)FollowMYR3,000 - MYR4,000 Per Month,Be an early applicant!Posted an hour ago \xe2\x80\xa2 Closing 13 Sep 2024Be an early applicant!SaveApplyRequirements
- Fresh graduated are encouraged to apply.
- Able to work in rotational shift basis 24/7, only one shift per day
- One shift is 9 hours including 1 hour meal break.
- Working 5 days a week
- Speak, read and write fluent Mandarin & English
- With or Without experiences are welcome
- Provide timely support to customers through available communication channels (inbound, outbound calls and email)
- Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information\'s
- To ensure efficient problem and complaint resolution.
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
- Pro-active support to customers to prevent damage to brand loyalty
- Training Provided
- Medical and Insurance Coverage
- EPF, Socso, EIS and etc.
- Annual Leave
- Medical Leave
- Career Progression
- World Class Training provided (Soft skill, system, SOP and product knowledge)
Ricebowl
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Job Detail
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Job IdJD1050982
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned