Job Description

If you enjoy speaking to customers, possess strong problem-solving, communication skills and have the right drive to build a great customer service driven career ahead, we have something for you!

• Shift Allowance and Language Allowance Provided
• Medical Insurance
• Great Training Provided
• Amazing Career Development and Advancement Opportunities • Multiple training start dates available (August) - contact us to find out more

We are on the look out for energetic and bright-minded individual to join our Customer Success team (servicing Banking clients) in Kelana Jaya.

But before that.... Who is Teleperformance Malaysia?

Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 2,700 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified. What do our English Customer Success Specialists really do day to day? In Teleperformance, we strive to provide best and world-class customer experience to our clients. Therefore, helping our customers solving their problem is our most favorite thing to do! Our specialists will receive inbound calls, emails or chats. We are committed to assist customer service inquiries, providing timely solutions and support to all our customers request through professional, efficient and quality service ~ meet and exceed company and client KPI. We also take pride in safeguarding our customers and clients information.

You are a perfect fit for the role if you : A college graduate with minimum 1 year of customer service experience Banking and call center experience, it's a plus but not required. Open to work on shifting schedule Has strong English verbal, written & comprehension skills


If you are checking the above list, send in your application and our recruiters will be in touch with you within 48 hours.

Skills Required