Job Description

Responsibility:
i) Handle incoming calls/WhatsApp/LiveChat/Emails and inquiries about the financial product
ii) Patiently listen to customer's inquiry or problems
iii) Deliver polite and accurate response to customers in a timely manner
iv) Foster and build relationship with customers
v) Follow company procedures, guidelines and policies set
vi) To serve Singaporean customer
vii)Working hours: Monday - Friday, 9 am to 6:30 pm
viii)To observe Singapore Public Holiday

Requirement(s):-
i) EXCELLENT command of English (spoken & written)
ii) Preferably with 1-3 years of customer service experience in a contact center OR banking/insurance industry
iii) MUST have exposure to insurance & credit card (either selling or as consumer)
iv) Applicant must be well versed with mobile apps
v) Strong Communication Skill and able to Multi Task
vi) Dynamic, energetic and result-oriented team player with good interpersonal skill
vii) MUST BE ABLE TO START IMMEDIATELY
viii)MUST BE WILLING TO BE BASED IN SECTION 13, PETALING JAYA

Benefits:
i) Basic Salary of RM 2100 (Please do not apply if you are expecting more)
ii) KPI Allowance (Up To RM300)
iii) Leaves
iv) Medical Coverage
v) Training is provided

Interested? Please WhatsApp @ 0123397376 immediately for interview arrangement. All interviews are carried out via phone/Microsoft Team. ONLY shortlisted candidates will be notified.

Skills Required