Job Description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world\xe2\x80\x99s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.What can you expect as a FedEx team member?Career Mobility and Development: When you join FedEx, you\xe2\x80\x99re joining a team with possibilities that literally span the world\xe2\x80\x94from opportunities for advancement and location transfer, to training and leadership programs.Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.Equal OpportunitiesOur greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.Customer Experience Rep (6-month contract)Education: Secondary education or equivalent
Experience: One (1) years of work experience in customer service and interactionMinimum Experience

• At least one (1) year of relevant work experience in customer service and interaction

• For Associate level, prior experience is not required

Knowledge, Skills and Abilities

• Fluency in English and local language, especially if English is not your first language

• Strong problem-solving skills

• Good written & verbal communication

Job Posting End Date: 2024-08-05

FedEx