Customer Experience Specialist
Bangsar, Kuala Lumpur, Malaysia
Job Description
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Good written and verbal communication skills to communicate accurately within our customers
- Fluent in English and Bahasa Malaysia/Mandarin.
- Ability to multi-task, prioritize, and manage time effectively
- Prior customer service
- Customer Engagement: Respond to inquiries via phone, email, chat, or in-person. Ability to manage registration and payments.
- Walk-In Management: Ensure walk-in customers receive efficient and quality service.
- Problem Resolution: Address customer concerns professionally and courteously. Ensuring customer issues are handled efficiently, escalating when needed.
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Medical Insurance
- Training Provided
- Allowance Provided
- Performance Bonus
- 5 Working Days
Ricebowl
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Job Detail
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Job IdJD1047858
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangsar, Kuala Lumpur, Malaysia
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EducationNot mentioned