Customer Relation Executive

Petaling Jaya, M10, MY, Malaysia

Job Description

Key Responsibilities:

Customer Relationship Maintenance: Provide daily communication and maintenance services for designated customers through channels such as WhatsApp.

End-to-End Grading Service Management: Oversee the entire process of PSA grading services, including receiving, logging, and labeling trading cards; coordinating with pre-grading specialists for preliminary assessment; and promptly relaying pre-grading results to customers.

Official Submission & Progress Tracking: Upload and submit grading requests on the PSA official website based on customers' final confirmed requirements; monitor the grading status daily on the platform and proactively update customers on the latest progress.

Proactively identify new customers.

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Job Detail

  • Job Id
    JD1237977
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, M10, MY, Malaysia
  • Education
    Not mentioned