Customer Relationship

Cyberjaya, Malaysia
HOI CONSULTANCY SDN BHD
1 Current Job Openings
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Job Description

b'

a. Manage large amounts of incoming live-chat b. Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction c. Build sustainable relationships and trust with customer accounts through open and interactive communication d. Provide accurate, valid and complete information by using the right methods/tools e. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. f. Follow communication procedures, guidelines and policies g. Take the extra mile to engage customers.
HOI System Sdn Bhd is a digital service provider. This enables us to hire the best expert in managing our internal servers. Our research and development team rapidly deploy servers for internal usage thus leaving us lots of room to have our servers shared with our customer who trusted us with their website and application development. What kind of performance you will experience is the best we expect from our production servers. It\xe2\x80\x99s technical, no worries.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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Job Detail

  • Job Id
    JD930108
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cyberjaya, Malaysia
  • Education
    Not mentioned
 
 
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