Customer Relationship Executive
Kepong, Kuala Lumpur, Malaysia
Job Description
- Minimum qualification passed in SPM English and Malay or higher qualification.
- Candidate with Customer Service experience is added advantage.
- Fresh graduate are also encourage to apply.
- Proficient in English, Mandarin and Bahasa Malaysia.
- Proficient in keyboard typing.
- Computer Literate.
- Replies to customers through a variety of channels.
- Resolves general and technical issue encountered by customers requirements.
- Check to ensure that appropriate changes were made to resolve customers\' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients.
- Following process and procedure of the Company.
- EPF, SOCSO included
- Min 12 Days Annual Leave per year
- 4 days work per week
- Bonus
- Allowance
- Training Provided
- Allowance Provided
Ricebowl
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Job Detail
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Job IdJD927038
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3800 - 4000 per month
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Employment StatusPermanent
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Job LocationKepong, Kuala Lumpur, Malaysia
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EducationNot mentioned