Job Description

Customer Representative - Background Check Industry / \xe5\xae\xa2\xe6\x88\xb7\xe4\xbb\xa3\xe7\x90\x86 - \xe8\x83\x8c\xe6\x99\xaf\xe8\xb0\x83\xe6\x9f\xa5 (Mandarin Speaker)FollowMYR2,800 - MYR3,300 Per Month,Fresh GraduatesBe an early applicant!Posted 2 hours ago \xe2\x80\xa2 Closing 12 Oct 2024Be an early applicant!SaveApplyRequirements\xef\xb8\x8f\xe2\x80\x8d\xef\xb8\x8f Job Title: Customer Agent - Background Check Industry** \xef\xb8\x8f\xe2\x80\x8d\xef\xb8\x8fLocation: Ara Damansara, SelangorCompany: Startek MalaysiaJob Type: Full-TimeWorking Hours: 9 AM - 6 PMWorking Days: Monday - Friday*About Us:*Welcome to Startek - where innovation meets dedication! We are a trailblazing company committed to delivering top-tier service to our valued customers. At Startek Malaysia, we believe that a supportive and inclusive work environment is the key to success.*Job Qualifications:*

• High school (SPM level); diploma or equivalent; Associate\'s or Bachelor\'s degree preferred.
• Fresh graduate are encourage to apply as Paid Training is provided!
• Strong communication skills, both written and verbal in Mandarin skills. \xef\xb8\x8f\xef\xb8\x8f
• Excellent problem-solving abilities and attention to detail.
• Proficiency with Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking skills.

*How to Apply:* \xef\xb8\x8fPlease submit your resume and cover letter to TA with the subject line "Customer Agent Application - [Your Name]." We look forward to hearing from you!\xef\xb8\x8f\xe2\x80\x8d\xef\xb8\x8f \xe8\x81\x8c\xe4\xbd\x8d\xe5\x90\x8d\xe7\xa7\xb0\xef\xbc\x9a\xe5\xae\xa2\xe6\x88\xb7\xe4\xbb\xa3\xe7\x90\x86 - \xe8\x83\x8c\xe6\x99\xaf\xe8\xb0\x83\xe6\x9f\xa5\xe8\xa1\x8c\xe4\xb8\x9a** \xef\xb8\x8f\xe2\x80\x8d\xef\xb8\x8f**\xe6\xa0\x87\xe5\x87\x86\xe5\xb7\xa5\xe4\xbd\x9c\xe6\x97\xb6\xe9\x97\xb4\xe5\x92\x8c\xe5\xb7\xa5\xe4\xbd\x9c\xe6\x97\xa5** \xe5\x91\xa8\xe4\xb8\x80\xe8\x87\xb3\xe5\x91\xa8\xe4\xba\x94 \xef\xbc\x88\xe6\x97\xa9\xe4\xb8\x8a9\xe7\x82\xb9-\xe5\x82\x8d\xe6\x99\x9a\xe5\x85\xad\xe7\x82\xb9\xef\xbc\x89*\xe5\xb7\xa5\xe4\xbd\x9c\xe8\xb5\x84\xe6\xa0\xbc\xef\xbc\x9a*

• \xe9\xab\x98\xe4\xb8\xad\xe6\xaf\x95\xe4\xb8\x9a(SPM\xe5\xad\xa6\xe5\x8e\x86\xef\xbc\x89\xe6\x88\x96\xe5\x90\x8c\xe7\xad\x89\xe5\xad\xa6\xe5\x8e\x86\xef\xbc\x9b\xe4\xbc\x98\xe5\x85\x88\xe8\x80\x83\xe8\x99\x91\xe5\x89\xaf\xe5\xad\xa6\xe5\xa3\xab\xe6\x88\x96\xe5\xad\xa6\xe5\xa3\xab\xe5\xad\xa6\xe4\xbd\x8d\xe3\x80\x82
• \xe5\xba\x94\xe5\xb1\x8a\xe6\xaf\x95\xe4\xb8\x9a\xe7\x94\x9f\xe6\xac\xa2\xe8\xbf\x8e\xe7\x94\xb3\xe8\xaf\xb7\xef\xbc\x81\xe6\x8f\x90\xe4\xbe\x9b\xe5\xb8\xa6\xe8\x96\xaa\xe5\x9f\xb9\xe8\xae\xad\xef\xbc\x81 \xef\xb8\x8f
• \xe8\x89\xaf\xe5\xa5\xbd\xe7\x9a\x84\xe4\xb9\xa6\xe9\x9d\xa2\xe5\x92\x8c\xe5\x8f\xa3\xe5\xa4\xb4\xe6\xb2\x9f\xe9\x80\x9a\xe8\x83\xbd\xe5\x8a\x9b\xef\xbc\x88\xe5\xbf\x85\xe9\xa1\xbb\xe4\xb8\xad\xe6\x96\x87\xef\xbc\x89\xe3\x80\x82 \xef\xb8\x8f\xef\xb8\x8f
• \xe4\xbc\x98\xe7\xa7\x80\xe7\x9a\x84\xe9\x97\xae\xe9\xa2\x98\xe8\xa7\xa3\xe5\x86\xb3\xe8\x83\xbd\xe5\x8a\x9b\xe5\x92\x8c\xe7\xbb\x86\xe8\x8a\x82\xe5\x85\xb3\xe6\xb3\xa8\xe8\x83\xbd\xe5\x8a\x9b\xe3\x80\x82
• \xe7\x86\x9f\xe7\xbb\x83\xe4\xbd\xbf\xe7\x94\xa8Microsoft Office\xe5\xa5\x97\xe4\xbb\xb6\xe3\x80\x82
• \xe8\x83\xbd\xe5\xa4\x9f\xe7\x8b\xac\xe7\xab\x8b\xe5\xb7\xa5\xe4\xbd\x9c\xe5\xb9\xb6\xe4\xbd\x9c\xe4\xb8\xba\xe5\x9b\xa2\xe9\x98\x9f\xe7\x9a\x84\xe4\xb8\x80\xe5\x91\x98\xe3\x80\x82
• \xe8\xbe\x83\xe5\xbc\xba\xe7\x9a\x84\xe7\xbb\x84\xe7\xbb\x87\xe5\x92\x8c\xe5\xa4\x9a\xe4\xbb\xbb\xe5\x8a\xa1\xe5\xa4\x84\xe7\x90\x86\xe8\x83\xbd\xe5\x8a\x9b\xe3\x80\x82

*\xe5\xa6\x82\xe4\xbd\x95\xe7\x94\xb3\xe8\xaf\xb7\xef\xbc\x9a* \xef\xb8\x8f\xe8\xaf\xb7\xe5\xb0\x86\xe6\x82\xa8\xe7\x9a\x84\xe7\xae\x80\xe5\x8e\x86\xe5\x92\x8c\xe6\xb1\x82\xe8\x81\x8c\xe4\xbf\xa1\xe5\x8f\x91\xe9\x80\x81\xe8\x87\xb3 \xef\xbc\x8c\xe4\xb8\xbb\xe9\xa2\x98\xe6\xa0\x8f\xe6\xb3\xa8\xe6\x98\x8e\xe2\x80\x9c\xe5\xae\xa2\xe6\x88\xb7\xe4\xbb\xa3\xe7\x90\x86\xe7\x94\xb3\xe8\xaf\xb7 - [\xe6\x82\xa8\xe7\x9a\x84\xe5\xa7\x93\xe5\x90\x8d]\xe2\x80\x9d\xe3\x80\x82\xe6\x88\x91\xe4\xbb\xac\xe6\x9c\x9f\xe5\xbe\x85\xe6\x82\xa8\xe7\x9a\x84\xe6\x9d\xa5\xe4\xbf\xa1\xef\xbc\x81Responsibilities*Job Responsibilities:*

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about our background check services, processes, and results.
• Process background check requests and ensure all necessary documentation is collected and verified. \xef\xb8\x8f
• Follow up with customers to ensure their issues are resolved and they are satisfied with our services.
• Contribute to continuous improvement efforts by providing feedback and suggestions to the team.

*\xe5\xb7\xa5\xe4\xbd\x9c\xe8\x81\x8c\xe8\xb4\xa3\xef\xbc\x9a*

• \xe9\x80\x9a\xe8\xbf\x87\xe7\x94\xb5\xe8\xaf\x9d\xe3\x80\x81\xe7\x94\xb5\xe5\xad\x90\xe9\x82\xae\xe4\xbb\xb6\xe5\x92\x8c\xe8\x81\x8a\xe5\xa4\xa9\xe5\x8f\x8a\xe6\x97\xb6\xe4\xb8\x94\xe4\xb8\x93\xe4\xb8\x9a\xe5\x9c\xb0\xe5\x9b\x9e\xe5\xba\x94\xe5\xae\xa2\xe6\x88\xb7\xe8\xaf\xa2\xe9\x97\xae\xe3\x80\x82
• \xe6\x8f\x90\xe4\xbe\x9b\xe6\x9c\x89\xe5\x85\xb3\xe6\x88\x91\xe4\xbb\xac\xe7\x9a\x84\xe8\x83\x8c\xe6\x99\xaf\xe8\xb0\x83\xe6\x9f\xa5\xe6\x9c\x8d\xe5\x8a\xa1\xe3\x80\x81\xe6\xb5\x81\xe7\xa8\x8b\xe5\x92\x8c\xe7\xbb\x93\xe6\x9e\x9c\xe7\x9a\x84\xe5\x87\x86\xe7\xa1\xae\xe4\xbf\xa1\xe6\x81\xaf\xe3\x80\x82
• \xe5\xa4\x84\xe7\x90\x86\xe8\x83\x8c\xe6\x99\xaf\xe8\xb0\x83\xe6\x9f\xa5\xe8\xaf\xb7\xe6\xb1\x82\xef\xbc\x8c\xe7\xa1\xae\xe4\xbf\x9d\xe6\x94\xb6\xe9\x9b\x86\xe5\x92\x8c\xe9\xaa\x8c\xe8\xaf\x81\xe6\x89\x80\xe6\x9c\x89\xe5\xbf\x85\xe8\xa6\x81\xe7\x9a\x84\xe6\x96\x87\xe4\xbb\xb6\xe3\x80\x82 \xef\xb8\x8f
• \xe8\xb7\x9f\xe8\xbf\x9b\xe5\xae\xa2\xe6\x88\xb7\xef\xbc\x8c\xe7\xa1\xae\xe4\xbf\x9d\xe4\xbb\x96\xe4\xbb\xac\xe7\x9a\x84\xe9\x97\xae\xe9\xa2\x98\xe5\xbe\x97\xe5\x88\xb0\xe8\xa7\xa3\xe5\x86\xb3\xe5\xb9\xb6\xe5\xaf\xb9\xe6\x88\x91\xe4\xbb\xac\xe7\x9a\x84\xe6\x9c\x8d\xe5\x8a\xa1\xe6\xbb\xa1\xe6\x84\x8f\xe3\x80\x82
• \xe9\x80\x9a\xe8\xbf\x87\xe6\x8f\x90\xe4\xbe\x9b\xe5\x8f\x8d\xe9\xa6\x88\xe5\x92\x8c\xe5\xbb\xba\xe8\xae\xae\xef\xbc\x8c\xe4\xb8\xba\xe6\x8c\x81\xe7\xbb\xad\xe6\x94\xb9\xe8\xbf\x9b\xe5\x8a\xaa\xe5\x8a\x9b\xe5\x81\x9a\xe5\x87\xba\xe8\xb4\xa1\xe7\x8c\xae\xe3\x80\x82

Benefits*Job Benefits:*

• Competitive salary with minimum basic salary RM2800 above and performance-based incentives.
• Paid time off and holiday pay. \xef\xb8\x8f
• Professional development opportunities.
• Friendly and supportive work environment.

*\xe5\xb7\xa5\xe4\xbd\x9c\xe7\xa6\x8f\xe5\x88\xa9\xef\xbc\x9a*

• \xe5\x85\xb7\xe6\x9c\x89\xe7\xab\x9e\xe4\xba\x89\xe5\x8a\x9b\xe7\x9a\x84\xe5\x9f\xba\xe6\x9c\xac\xe8\x96\xaa\xe8\xb5\x84\xef\xbc\x8c\xe6\x9c\x80\xe4\xbd\x8eRM2800\xe8\xb5\xb7\xe5\x92\x8c\xe7\xbb\xa9\xe6\x95\x88\xe5\xa5\x96\xe9\x87\x91\xe3\x80\x82
• \xe5\xb8\xa6\xe8\x96\xaa\xe4\xbc\x91\xe5\x81\x87\xe5\x92\x8c\xe5\x81\x87\xe6\x9c\x9f\xe5\xb7\xa5\xe8\xb5\x84\xe3\x80\x82 \xef\xb8\x8f
• \xe4\xb8\x93\xe4\xb8\x9a\xe5\x8f\x91\xe5\xb1\x95\xe6\x9c\xba\xe4\xbc\x9a\xe3\x80\x82
• \xe5\x8f\x8b\xe5\xa5\xbd\xe5\x92\x8c\xe6\x94\xaf\xe6\x8c\x81\xe7\x9a\x84\xe5\xb7\xa5\xe4\xbd\x9c\xe7\x8e\xaf\xe5\xa2\x83\xe3\x80\x82

Additional Benefits

• Staff Activities
• Training Provided
• Allowance Provided
• 5 Working Days

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