Customer Service Admin

Shah Alam, Selangor, Malaysia

Job Description


MohonKelayakanJob location : Kota Kemuning, Shah AlamWorking hour : 8.30-5.30pmLunch hour : 12.00-1.30pmPriority given to those that can converse in Mandarin and can start work immediately

  • Diploma or above, business administration, hospitality, procurement or other related majors;
  • Proficient in Mandarin or English;
  • At least 1-2 years in customer service experience;
  • Proficient in Office; good at numerical statistics and analysis.
Tanggungjawab
  • Responsible for after sales service related matter for subsidiary;
  • Responsible for liaising contractor for internal and external matter;
  • Responsible for registration and safekeeping of service car policy and maintenance updates;
  • Responsible for the application and distribution of service team uniform and other related PPE;
  • Follow up on customer feedback;
  • Preparation on weekly data for Service Manager for weekly report and documentation;
  • Answering incoming calls from prospective customers and lead to the right personnel;
  • Ability to take initiative to solve problem and ensure all service related matter is solved, being documented and follow procedures.
ManfaatWe Offer:
  • On-the-job training - We will provide guidance & assistance
  • Competitive salary - based on knowledge, qualification and experience
  • Recognition and acknowledgement - of excellent performance,
  • Amazing colleagues - no toxic working culture as we believe in instilling positive energy & values
  • Free parking
  • Lunch hour: 12pm - 1.30pm
Kindly visit our website for further information: FB - Zoomlion MalaysiaIG - zoomlionmalaysiaKemahiranCommunication Skills Computer SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1051556
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned